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NetSupport DNA

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Software Status:Active

About NetSupport DNA

NetSupport DNA by NetSupport is an IT asset management and endpoint analytics platform that helps organizations inventory devices, track usage, and improve productivity. It also includes safeguarding and online safety tools, making it popular in education environments where device oversight matters. The platform centralizes hardware and software inventory, usage reporting, and policy monitoring to support cost control. Key capabilities: Hardware and software inventory Usage and productivity analytics Safeguarding and online safety controls IT management and reporting Cost improvement insights Best for: IT teams, especially in schools, managing device fleets and usage compliance.

NetSupport DNA Details

Vendor
NetSupport
Year Launched
1989
Location
NetSupport Ltd, NetSupport House, Towngate East, Market Deeping, Peterborough, United Kingdom
Deployment
cloud, on premise, windows, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Educational Institutions, Government Agencies, Healthcare Facilities, Corporate Enterprises
Industries Served
Education, Public Sector, Healthcare, Corporate IT
Tags
Inventory Management, IT Management, IT Asset Management, NetSupportDNA

NetSupport DNA's In-App Market Place

Does NetSupport DNA have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Chf (chf), Dkk (dkk), Hkd (hk$), Jpy (¥), Nzd (nz$), Sgd (S$)

Pros & Cons

  • Ease of USB Storage Management: NetSupport DNA provides an efficient and easy-to-use USB storage management feature, saving significant time for users.
  • Comprehensive System Overview: The software allows users to see at a glance what resources are available and how they are running, with options to drill down and run detailed reports.
  • Great for Tech Support: It serves as an excellent companion software for tech support shops, providing valuable information on users at their fingertips.
  • Complex Setup and Support: Users have struggled with setup and updates, often needing to contact support for remote assistance.
  • Database Lag: The system can experience lag due to database response times, especially when left unattended for extended periods.
  • Deleting Registered PC Clients: It is impossible to delete a registered PC client that no longer belongs to the organization, causing potential data management issues.

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