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Newired

by Newired · Since 2015
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorNewired
Year launched2015
StatusActive
LocationVia Ottavio Revel 16, 10121 Torino (Italy)
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialYES
Contact salesYES

About Newired

Newired is a software platform from Newired that provides digital adoption solutions. It combines user guidance, analytics, and content creation tools so organizations can improve user use and increase software adoption rates. Newired helps businesses understand user behavior through analytics, create customized onboarding experiences, and deliver contextual help, ensuring employees fully utilize their software tools. By providing real-time support and insights, it aids organizations in mitigating the challenges associated with software implementation and training. Key capabilities: user guidance analytics content creation contextual help onboarding experiences Best for: organizations that need to facilitate user adoption of new software tools.

Newired is an advanced digital adoption solution designed to streamline onboarding and training processes for enterprises. By providing interactive step-by-step guidance within applications, Newired helps users navigate complex tools without extensive training or technical expertise. Its cross-application journey feature ensures seamless workflows across multiple tools, making it ideal for companies looking to enhance user adoption and productivity. Newired integrates with any web-based software, offering a flexible and secure deployment option to meet various compliance requirements. With its focus on improving digital interactions, it allows businesses to save time, reduce costs, and improve user satisfaction. The platform features an intuitive, user-friendly interface that eliminates the need for coding skills during implementation. Users can create and customize interactive guidance layers using drag-and-drop tools, ensuring they align with their specific processes. Newired provides clear visual cues and actionable prompts, enabling end users to complete tasks efficiently while automating engagement and boosting adoption rates. Its cross-application journey support enhances usability by allowing processes to span across different tools, ensuring a consistent experience.

Pros & Cons

Pros
  • Easy to use and implement, even on a small scale.
  • Works seamlessly across multiple websites.
  • User-friendly interface enhances usability.
  • Provides smooth guidance across diverse web applications.
  • Improves understanding and accuracy in complex application processes.
Cons
  • Hard to manage with excessive Journeys.
  • Limited accessibility for small or Brazilian companies due to funding challenges.
  • Customization options feel limited and less personalized.
  • Ownership clarity of the software can be confusing.

Features

Key features

Interactive step-by-step guidance

Helps users navigate complex processes directly within the application.

Cross-application journeys

Enables seamless workflows across multiple tools.

No coding required

Simplifies implementation for businesses without technical teams.

Flexible deployment

Meets various security and compliance requirements.

Increased productivity

Reduces learning curves and internal training costs.

Additional features

Interactive in-app guidance

Provides real-time assistance to users.

Cross-application journey support

Enhances multi-tool processes.

Customizable guidance layers

Allows businesses to tailor solutions to their specific needs.

Visual suggestions

Directs users with actionable prompts on the screen.

Automation for user engagement

Boosts user interactions and company value.

Actionable process documentation

Makes standard procedures easy to follow.

ROI calculator

Analyzes cost and time savings with Newired’s solution.

Flexible security deployment

Adapts to enterprise-level compliance requirements.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇮🇳INR🇿🇦ZAR🇧🇷BRL

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