NEWT Managed PBX logo

NEWT Managed PBX

by Fibernetics · Since 2008
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorFibernetics
Year launched2008
StatusActive
Location96 Grand Ave S, Suite 203 Cambridge, ON, Canada N1S 2L9
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact sales

About NEWT Managed PBX

NEWT Managed PBX is a communication platform from Fibernetics that provides comprehensive telephone solutions. It includes features such as Beyond telecom, How we serve our clients, and Our origins so businesses can effectively manage their communication needs. NEWT Managed PBX supports various telecom functions designed to improve business operations and improve client interactions. It is geared towards both residential and business sectors while ensuring reliable service across Canada. Key capabilities: VoIP services Call management Customizable plans 24/7 support Integration with existing systems Best for: businesses and residential users that need a reliable and scalable communication solution.

NEWT Managed PBX stands out as a comprehensive cloud-based business phone system that combines advanced features with a user-friendly interface, making it an excellent solution for businesses aiming to enhance communication and streamline operations. By leveraging cloud infrastructure, NEWT Managed PBX eliminates the need for on-premise hardware, providing a flexible and scalable solution that adapts to businesses of all sizes, from small startups to large enterprises. This scalability is particularly beneficial for organizations anticipating growth, as the system can accommodate increasing call volumes and complex workflows without sacrificing performance or reliability. The feature set offered by NEWT Managed PBX is robust and tailored to meet diverse business communication needs. Advanced call routing allows businesses to efficiently manage incoming calls based on criteria such as caller ID or time of day, ensuring seamless customer interactions. The voicemail functionality integrates with email or web portals, making it easy for employees to stay connected even when unavailable. Call recording, a critical tool for quality assurance and compliance, and detailed call analytics provide valuable insights into agent performance and customer behavior, enabling data-driven decision-making.

Pros & Cons

What users like
  • +Cloud-Based: Easy to deploy and manage.
  • +Scalable: Can be easily scaled to accommodate growing business needs.
  • +Feature-Rich: Offers a wide range of advanced features.
  • +User-Friendly: Intuitive interface and easy to use.
  • +Reliable Performance: Ensures consistent uptime and efficient call handling.
What users flag
  • Reliance on Internet Connectivity: Requires a stable internet connection for optimal performance.
  • Potential Vendor Lock-in: May be tied to a specific vendor, limiting flexibility.

Features

Key features

Advanced Call Routing
Efficiently route incoming calls based on various criteria, such as time of day, caller ID, and skill-based routing.
Voicemail
Allow callers to leave voicemail messages, which can be accessed via email or a web portal.
Call Recording
Record calls for quality assurance, compliance, and training purposes.
Call Analytics
Gain insights into call patterns, agent performance, and customer behavior.
Integration with CRM Systems
Seamlessly integrate with CRM systems to improve customer service and sales effectiveness.

Additional features

Advanced Call Routing
Efficiently route incoming calls based on various criteria, such as time of day, caller ID, and skill-based routing.
Voicemail
Allow callers to leave voicemail messages, which can be accessed via email or a web portal.
Call Recording
Record calls for quality assurance, compliance, and training purposes.
Call Analytics
Gain insights into call patterns, agent performance, and customer behavior.
Integration with CRM Systems
Seamlessly integrate with CRM systems to improve customer service and sales effectiveness.
Remote Work Support
Enable remote workers to make and receive calls using their smartphones or softphones.
Customizable IVR
Create custom IVR menus to guide callers through self-service options.
Call Center Features
Offer features like call queuing, call distribution, and agent scripting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇸🇬SGD🇰🇷KRW🇿🇦ZAR

No reviews yet

Be the first to drop a review

Alternatives to NEWT Managed PBX

V

VOIPzr

VOIPzr is a communication software from Skype that facilitates free Teams video calls instantly. It…

Rippledesk logo

Rippledesk

Rippledesk is a collaboration platform from Rippledesk designed for team communication and project management. It…

Nextiva Call Center logo

Nextiva Call Center

Nextiva Call Center is a communication software from Nextiva that unites every conversation along the…

VOIPinger logo

VOIPinger

VOIPinger is a VOIP monitoring software from CLI SECURE that provides insight into Voice over…

VoiceIQ logo

VoiceIQ

VoiceIQ is a voice recognition software from VoiceIQ that provides automated transcription and voice analysis…

VoiceConnect logo

VoiceConnect

VoiceConnect is a communication software from NEC Nets Esai that supports domestic portal services in…

Often compared with NEWT Managed PBX

Compare any two tools →
V
VOIPzr
Business Phone Systems
0.0
Rippledesk logo
Rippledesk
Unified Communications
0.0
Nextiva Call Center logo
Nextiva Call Center
Business Phone Systems
0.0
VOIPinger logo
VOIPinger
Business Phone Systems
0.0