About Nexmo Voice API
Nexmo Voice API is a communication software from Nexmo that provides voice capabilities for applications. It includes features such as call control, text-to-speech, and phone number verification so developers can integrate voice functionality easily. This API allows businesses to create interactive voice applications, improve customer service, and improve communication workflows. With support for inbound and outbound calls, as well as conference calling features, it is designed to meet diverse communication needs. Key capabilities: call control text-to-speech phone number verification inbound and outbound calling conference calling Best for: developers and businesses that need voice integration for applications.
Nexmo Voice API Details
Nexmo Voice API's In-App Market Place
Does Nexmo Voice API have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
12
Mini Apps
1. Call Recording: Record and store all inbound and outbound calls for quality assurance and compliance purposes.
2. Call Analytics: Track call metrics
such as call volume
length
and customer interactions
to gain insights and improve communication strategies.
3. IVR (Interactive Voice Response): Create custom phone menus to route calls efficiently and provide self-service options for customers.
4. Call Routing: Set up rules to automatically route calls based on various criteria
such as time of day or caller location
to streamline call handling.
5. Click-to-Call: Enable website visitors to easily initiate phone calls directly from your website with a simple click.
6. Voicemail Transcription: Automatically transcribe voicemail messages into text for easy reading and retrieval.
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€), JPY (¥), AUD (A$), CAD (C$), HKD (HK$), SGD (S$), INR (₹), CNY (¥), MXN (Mex$), CHF (Fr.), SEK (kr), NZD (NZ$), KRW (₩), NOK (kr), TRY (₺), RUB (₽), BRL (R$)
Pros & Cons
- Reliable connection and call quality
- Easy integration with existing systems and applications
- Ability to make and receive phone calls globally
- Advanced call monitoring and analytics features
- Customizable IVR (Interactive Voice Response) menus for better customer experience
- Limited support for certain languages and accents in speech-to-text conversion
- Some users have reported occasional connectivity issues or dropped calls
- Higher pricing compared to some competitors
- Limited customization options for call routing and IVR configurations
Nexmo Voice API's Support Options
Email Address
support@nexmo.comContact
1-855-563-3960Documentation
https://developer.nexmo.com/voice/overviewCommunity Forums
https://developer.nexmo.com/community/forums