Next Order logo

Next Order

by Next Order · Since 2016
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorNext Order
Year launched2016
StatusActive
Location567 Collins St Level 21 Melbourne, Victoria 3000, AU
Countries servedGlobal
Languages5
Integrations
Free tier
Free trialYES
Contact sales

About Next Order

Next Order is a restaurant management software from Next Order that provides a complete solution for restaurant operations. It includes a Point of Sale system, commission-free online ordering, and third-party platform integrations to help manage various aspects of a restaurant effectively. This software supports pickup, delivery, or dine-in services, ensuring a tailored use for customers. The user-friendly interface is designed to simplify daily tasks for restaurant staff. With features such as customer loyalty programs and the ability to manage restaurant specials, Next Order meets diverse operational needs. Key capabilities: Point of Sale Online Ordering Loyalty Programs Third-Party Integrations Specials Management Best for: restaurant owners and managers that need a comprehensive solution to simplify restaurant operations.

Next Order is an all-in-one restaurant management platform designed to simplify operations while enhancing the customer experience. The software combines a modern, user-friendly Point of Sale (POS) system with commission-free online ordering, driver tracking, and integrated marketing tools. With Next Order, restaurants can manage dine-in, takeaway, and delivery seamlessly from a single interface, reducing the complexity of juggling multiple platforms. The POS system is optimized for speed and efficiency, running on any device, including Apple, Android, Windows, and Chrome, which allows staff to quickly process orders, manage tables, and track sales. Online ordering is fully branded to maintain restaurant identity and eliminate excessive third-party fees, giving restaurants control over customer engagement and loyalty. Advanced features such as driver tracking, real-time order monitoring, and integrated kitchen display screens ensure operations run smoothly from order placement to delivery. Next Order also provides a reliable support system available 24/7 and maintains a 99.9% uptime to handle high-volume operations. With its flexible hardware options, restaurants can use existing devices or purchase a complete hardware package.

Pros & Cons

What users like
  • +Next Order integrates multiple features, streamlining ordering and delivery processes efficiently.
  • +Single tablet management reduces clutter while handling Uber and Menulog orders.
  • +QR codes for table ordering minimize staff workload and improve efficiency.
  • +Delivery and pickup options via website increase traffic and customer engagement.
  • +Detailed sales reports help make informed decisions regarding menu and operations.
  • +Table layout system allows easy tracking of orders without manual entry.
What users flag
  • Implementation requires management involvement and can take longer than expected initially.
  • Some users report poor customer service and delayed responses to issues.
  • Refunds or reimbursements may be difficult or delayed according to reports.
  • Occasional system glitches or device issues, like locked tablets, can occur.
  • Negative experiences with payments and final settlements reported by some customers.

Features

Key features

Point of Sale (POS) – Streamlined POS system for fast order entry, payment processing, and table management.
Commission-Free Online Ordering – Accept online orders directly from your website, avoiding third-party fees.
Driver Management – Real-time tracking and assignment of delivery drivers to improve efficiency.
Integrated Kitchen Display Screen – Organizes kitchen workflow and ensures accurate, timely order preparation.
Dine-in, Takeaway, and Delivery Management – Unified interface to manage all order types seamlessly.
Device Compatibility – Works on Apple, Android, Windows, and Chrome devices for flexible deployment.
Branded Customer Experience – Fully customizable online ordering experience to maintain your restaurant’s identity.

Additional features

Point of Sale – Fast and intuitive POS for table, counter, and online orders.
Commission-Free Online Ordering – Direct orders through your website or app with no extra fees.
Driver Tracking – Monitor driver locations and optimize delivery assignments in real time.
Integrated Hardware – Use existing devices or purchase a complete POS hardware package.
Order Management – Centralized dashboard for all orders, including dine-in, takeaway, and delivery.
Table Management – Built-in tools to assign tables, track occupancy, and optimize seating.
Promotions and Discounts – Apply special offers and loyalty programs directly in the system.
Customer Management – Maintain customer data and order history for targeted engagement.
Support and Reliability – 24/7 live chat, phone, and email support with 99.9% uptime.
Marketing Tools – Engage customers through email, push notifications, and branded messaging.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD

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