NextGen Behavioral Health Suite logo

NextGen Behavioral Health Suite

by NXGN Management · Since 1974
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Active1+ countriesCloud
Quick facts
VendorNXGN Management
Year launched1974
StatusActive
LocationRemote first, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About NextGen Behavioral Health Suite

NextGen Behavioral Health Suite is a behavioral health software platform from NXGN Management designed to support the specific needs of mental health professionals. It provides electronic health record (EHR) management, billing capabilities, and integrated telehealth solutions so providers can offer comprehensive patient care. The suite includes features for progress note documentation, treatment planning, and patient scheduling to improve workflow efficiency in practices. Additionally, it supports compliance with regulatory requirements, ensuring that practices meet necessary standards. Key capabilities: EHR Management Billing Solutions Telehealth Integration Progress Note Documentation Treatment Planning Best for: mental health practitioners that need an integrated solution for managing patient records and care delivery.

NextGen Behavioral Health Suite is a robust and highly specialized solution that stands as a leader in the increasingly critical field of behavioral health. The software’s core strength lies in its unique ability to serve as a singular, integrated platform for "whole-person care," seamlessly connecting behavioral health records with data from primary care, oral health, and other human services. This capability is not just a feature; it is a fundamental shift that empowers clinicians to see a complete picture of a patient's health, which is essential for providing effective and coordinated care. A major differentiator for NextGen is its commitment to leveraging artificial intelligence to address the administrative burdens of healthcare. The NextGen Ambient Assist tool, which uses ambient listening to automatically generate clinical notes, is a revolutionary feature that directly tackles the issue of physician burnout. By saving hours of documentation time each week, it allows practitioners to focus more on direct patient interaction and less on a computer screen.

Pros & Cons

What users like
  • +Easily managed user interface
  • +Integrate primary care, behavioral health, and human services in one solution
  • +Seamless data exchange and care coordination with other systems and providers
  • +Highly effective at handling complex behavioral health billing, improving financial performance, and reducing claim denials
What users flag
  • Tasking and documentation workflows is cumbersome and require many clicks to complete.
  • Sometimes it crashes and have to reload to start work
  • Inconsistency in support

Features

Key features

Integrated Whole-Person Care Platform
This is the industry's only platform that fully integrates behavioral health content with primary care, oral health, and human services in a single software solution, which is crucial for modern care models.
AI-Generated Documentation (Ambient Listening)
The NextGen Ambient Assist tool uses ambient AI to automatically transcribe patient-provider conversations and create structured SOAP notes, saving clinicians a significant amount of time on documentation.
Mobile Documentation
The NextGen Mobile app provides caregivers with a quick and secure way to document encounters, complete tasks, and collaborate with care teams from anywhere, in real time.
Robust Interoperability
The platform facilitates seamless data exchange with other facilities, hospitals, and non-NextGen systems, which is essential for care coordination and population health management.
Specialty-Specific Workflows and Reporting
Includes pre-built clinical templates and reporting capabilities for behavioral health, including support for complex requirements like UDS, CMS, and CCBHC reporting.
Advanced Revenue Cycle Management
Features a powerful billing system that handles complex behavioral health billing requirements and includes built-in productivity tools to improve efficiency and reduce accounts receivable (A/R).

Additional features

Patient Engagement Solutions
Online self-scheduling, automated appointment reminders, secure text messaging, patient surveys, and a patient portal for payments and records.
Clinical Tools
Electronic prescribing (ePrescribing), medication refill management, customizable EHR/PM workflows, and virtual visits (telehealth).
Financial Management
Eligibility checks, automated e-statements, electronic bill pay options, and comprehensive reporting.
Administrative Features
Digital document and information upload, referral management, and automated digital waitlists.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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