ngSurvey logo

ngSurvey

by Data Illusion · Since 2006
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorData Illusion
Year launched2006
StatusActive
LocationRue de Genève 8, Chêne-Bourg, Geneva 1225, CH
Countries servedGlobal
Languages4
Integrations2+
Free tier
Free trial
Contact salesYES

About ngSurvey

NgSurvey is an on-premise enterprise survey software from Data Illusion that powers AI-driven survey data intelligence. It combines advanced analytics, customizable surveys, and real-time reporting so organizations can gather actionable insights. Designed to run on-site or in the cloud, ngSurvey supports both internal surveys and customer use solutions, making it versatile for various industries. The software is trusted by industry leaders globally, enabling them to access the power of AI in their feedback processes. Key capabilities: advanced analytics customizable surveys real-time reporting on-premise or cloud deployment industry-specific solutions Best for: organizations that need comprehensive survey solutions for data collection and analysis.

ngSurvey by Data Illusion is a comprehensive survey software designed to empower organizations with advanced tools for creating, distributing, and analyzing surveys across multiple platforms. Its primary purpose is to facilitate efficient data collection through customizable surveys that can be deployed via web, mobile devices, kiosks, or even offline modes. Targeted at businesses, educational institutions, government agencies, and research organizations, ngSurvey offers a rich feature set that balances usability with powerful customization options. Key features include a drag-and-drop survey designer, multi-language support, offline data capture, real-time analytics, and integration capabilities with platforms like Zapier and Tableau, enabling seamless data flow and visualization. The user interface of ngSurvey is modern and intuitive, focusing on making survey creation accessible to both technical and non-technical users. The drag-and-drop survey builder simplifies the design process by allowing users to add questions, logic, and multimedia elements without needing coding skills. The layout is clean, with contextual menus and tooltips that guide users through different customization options.

Pros & Cons

What users like
  • +AI-Powered: Automates survey creation and data analysis.
  • +On-Premise & Flexible: Offers control with on-premise deployment and customizability.
  • +Feature-Rich: Includes many question types, multi-language support, and advanced logic.
  • +Multi-Channel: Distributes surveys via email, web, SMS, and WhatsApp bots.
  • +Strong Security: Offers multiple layers of protection and data encryption.
What users flag
  • On-Premise Overhead: Requires more IT management than cloud solutions.
  • AI Effectiveness Unquantified: Actual performance of AI features isn't detailed.
  • Pricing Not Public: Specific costs are not transparently listed.
  • Learning Curve: Abundant features might be overwhelming for new users.

Features

Key features

AI-Assisted Survey Creation
Automatically generates surveys based on a description, optimizes existing questions, and recommends best answers using AI.
Multi-Channel Data Collection & Distribution
Distributes AI-generated invitations via email, web links, SMS, and allows creation of conversational chatbot-like surveys for WhatsApp.
AI-Powered Data Analysis
Define AI-based "smart data columns" for in-depth data insights, with access to expert market research services.
On-Premise & Commercial Open Source Licensing
Offers flexible deployment options for its powerful survey software.
Comprehensive Question Types
Includes 30 diverse question types, including standard, matrix, NPS, CSAT, and CES.
High Security & Privacy
Multiple layers of protection (passwords, CAPTCHA, logins, remote HTTP functions) and PII data encryption for secure survey access and data.
3rd Party Integrations & REST API
Integrates with services like Zapier and offers a REST API for custom integrations with CRMs or in-house applications.

Additional features

AI-Assisted Survey Creation
Automatically generates new surveys from a simple description, optimizes existing questions, and suggests optimal answer choices, leveraging artificial intelligence to streamline design.
Multi-Channel Data Collection
Facilitates the distribution of AI-generated survey invitations across various platforms including email, direct web links, SMS, and even creates conversational chatbot-like surveys for WhatsApp users.
AI-Powered Data Analysis
Allows users to define "smart data columns" with AI capabilities to gain deeper insights from collected data, and provides access to expert market research services for in-depth analysis assistance.
On-Premise Survey Software
Offers the flexibility to deploy and host the survey software directly on your own servers for enhanced control over data and infrastructure.
Commercial Open Source Licensing
Provides the software under a commercial open-source license, offering a balance of flexibility and commercial support.
Comprehensive Question Types (30+)
Includes a wide array of question formats such as radio buttons, matrix questions, and industry-standard satisfaction metrics like NPS, CSAT, and CES, ensuring versatility for any survey need.
Extensible Widgets
Comes with pre-built widgets like calendars, file uploads, and CAPTCHAs, with the added capability to create new custom widgets using JavaScript/HTML or custom question components.
Multi-Language Support
Fully supports all languages, including right-to-left languages like Arabic, and features auto-translate capabilities for survey labels or export options for professional translation.
Save & Resume Functionality
Allows respondents to save their progress and resume filling out a survey at a later time using custom logins, user-defined tokens, or randomly generated values, preventing data loss.
High Security & Privacy
Implements multiple layers of protection including passwords, CAPTCHAs, custom logins, remote HTTP functions, and encryption keys for PII data, safeguarding survey access and sensitive information.
Multi-Channel Campaigns
Enables the creation of targeted email campaigns with embedded questions, unique tracking codes for individual answers, and reminder setups to maximize response rates.
Tasks & Real-time Notifications
Provides immediate alerts on respondent activity through email notifications for each submission or webhooks that trigger your favorite API upon new record creation.
Logical Conditions (Skip Logic & Branching)
Offers a rule builder to easily set up dynamic survey flows, showing or hiding questions, pages, or thank you messages based on previous answers, enabling personalized survey experiences.
Theme Library & Customization
Features a theme library to match corporate branding using custom images and a real-time editor for design adjustments, with advanced CSS control for fine-grained customization.
Satisfaction Toolbox
Includes built-in tools to measure customer satisfaction using dedicated question types (NPS, CSAT, CES) and sentiment analysis for free-text responses.
Customer Panels
Facilitates the creation of structured customer panels that can be populated with new data or integrated with existing data from Microsoft SQL Server tables, CRMs, or Excel CSV files for campaign and form reuse.
3rd Party Integrations
Seamlessly integrates with services like Zapier and provides a REST API for developers to connect with CRMs or in-house applications, extending its functionality.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
4
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchGermanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇮🇳INR🇨🇳CNY🇲🇽MXN

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