NorthStar logo

NorthStar

by Physicians Group Management · Since 1981
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ActiveAvailable globallyCloud
Quick facts
VendorPhysicians Group Management
Year launched1981
StatusActive
Location4120 Shetland Pony Ln Jacksonville, FL 32223 United States
Countries servedGlobal
Languages4
Integrations3+
Free tierN/A
Free trialN/A
Contact salesN/A

About NorthStar

NorthStar is a healthcare management software from Physicians Group Management that supports operational efficiency in medical practices. It combines patient scheduling, billing management, and reporting tools so healthcare providers can manage their operations effectively. NorthStar includes features that assist with compliance tracking and data analytics, helping practices ensure adherence to regulations and make informed decisions. Additionally, it offers a user-friendly interface that simplifies daily tasks for staff. Key capabilities: patient scheduling billing management compliance tracking reporting tools data analytics Best for: healthcare providers that need to manage patient information and operational processes efficiently.

Pros & Cons

Pros
  • Comprehensive Suite of Services: PGM offers a comprehensive suite of billing and RCM services for both physicians and laboratories. This can be a one-stop shop for practices seeking a complete solution.
  • Improved Efficiency: Streamlined workflows and automated processes can significantly improve billing efficiency for practices.
  • Increased Revenue: PGM's expertise in coding and denial management can help practices maximize reimbursement and reduce lost revenue.
  • Reduced Administrative Burden: PGM's services can free up practice staff time by handling billing tasks. This allows them to focus on patient care.
  • Data-Driven Decisions: Reporting and analytics can provide valuable insights for data-driven practice management.
  • Scalability: PGM's solutions cater to practices of all sizes, adapting to growth.
  • Experience: PGM has a long track record (39 years) in the industry, suggesting experience and stability.
Cons
  • Steep learning curve for new users
  • Limited customization options for different medical specialties
  • Can be expensive for small practices
  • Lack of integration with other healthcare systems
  • Glitches and bugs in the software that can impact workflow efficiency
  • Slow customer support response times

Features

Key features

Charge capture

Efficiently capture charges for services rendered.

Coding and compliance

Ensures accurate coding and adherence to billing regulations.

Claim submission and tracking

Submits claims electronically and tracks their status.

Denial management

Identifies and appeals denied claims for reimbursement.

Payment posting

Records and manages patient and insurance payments.

Accounts receivable (AR) management

Tracks outstanding balances and collections.

Reporting and analytics

Provides reports on practice performance and financial metrics.

Patient billing tools

Allows practices to send patient statements and manage patient payments.

Additional features

Specimen tracking and billing

Tracks specimens and automates billing processes.

Complex coding expertise

Handles the complexities of laboratory billing codes.

Denial prevention and appeals

Minimizes denials and maximizes reimbursement.

Interface with Laboratory Information Systems (LIS)

(Potential, verification needed)

Lab-specific reporting and analytics

Provides insights into laboratory operations and financial performance.

Appointment scheduling

Manage patient appointments and schedule billing based on services rendered.

Eligibility verification

Verify patient insurance coverage before appointments.

E-prescribing integration

Electronically prescribe medications and send directly to pharmacies.

Patient portal

Offer patients a secure platform to access their billing information and make payments.

Security features

Secure patient data and comply with HIPAA regulations.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
4
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇮🇳INR🇭🇰HKD🇳🇴NOK🇲🇽MXN🇷🇺RUB🇿🇦ZAR🇹🇷TRY

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