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NurseBuddy

by NurseBuddy · Since 2012
No reviews yet
Active2+ countriesCloud
Quick facts
VendorNurseBuddy
Year launched2012
StatusActive
LocationFinlaysoninkuja 21 A, Tampere, Tampere 33210, FI
Countries served2+
Languages1
Integrations
Free tier
Free trial
Contact sales

About NurseBuddy

NurseBuddy is a homecare management software from NurseBuddy designed to support the homecare industry. It provides features such as booking demos, management tools for domiciliary care workers, care managers, and homecare agency owners, and resources for families so that care delivery can be more effective. Engineered in Finland, NurseBuddy aims to facilitate improved communication and organization in homecare settings. The platform is designed to meet the unique needs of homecare businesses, ensuring that all stakeholders have access to essential tools and information. Key capabilities: booking demo management tools for care workers resources for care managers support for agency owners family engagement Best for: homecare agencies that need efficient management solutions.

NurseBuddy is a specialized, modern Home Care Management Software built to optimize the operations of domiciliary care agencies. Its success lies in its philosophy of connecting the entire "homecare kylä" (village) through three key components: an AI-assisted scheduling dashboard for managers, a highly-rated, offline-capable mobile app for carers, and a transparent Family Portal for clients' loved ones. The platform is particularly strong in compliance, featuring digital care plans, eMAR, and secure call monitoring. With a flexible, usage-based pricing model, NurseBuddy is an ideal solution for small to mid-sized home care start-ups and growing agencies looking for a stable, carer-friendly system with robust financial and scheduling tools, though larger organizations must contact the vendor for bespoke pricing and integration options.

Pros & Cons

What users like
  • +Helps agencies meet regulatory requirements and pass inspections with ease.
  • +AI-assisted scheduling (AutoPilot) and strong integration with Xero
  • +The Family Portal offers essential transparency to loved ones
What users flag
  • The features are highly specific to non-medical home care visits
  • It has no API for custom integrations

Features

Key features

AI-Powered Scheduling & Rostering (AutoPilot)
Uses intelligent tools and AI to assist managers in quickly creating rotas, covering shifts, and managing last-minute changes and double-up visits efficiently.
Best-Rated Carer Mobile App
Offers a highly-rated, user-friendly native mobile app for carers that provides driving instructions, SecureVisit GPS/QR codes for electronic call monitoring, and functions offline.
Family Portal (Homecare Kylä)
A secure web/mobile portal that brings family members into the "homecare village" (kylä), allowing them to view care plans, visit diaries, and assigned carers in real-time.
Integrated Finance and Payroll
Features built-in tools for managing payroll (including mileage, travel, and waiting time) and invoicing, with seamless integration to Xero and other accounting software.
Digital Care Planning & eMAR
Enables the creation of outcome-focused, personalized digital care plans, including eMAR (Electronic Medication Administration Records) and body maps, with reminders for review.

Additional features

People Record Management
A dedicated module for managing HR files, personal details, and employment records for care staff.
Carer Compliance Tracking
Tracks mandatory training, certifications, and expiry dates, with automatic alerts for upcoming renewals.
Availability and Absence Management
Allows staff to log recurring and ad-hoc shift availability, holidays, and sickness for accurate scheduling.
Carer Wellbeing Survey
An in-app, anonymized survey feature to monitor carer morale and collect feedback to support retention.
Real-Time Visit Alerts & Notifications
Sends immediate notifications to managers regarding late check-ins, missed calls, or incidents, ensuring prompt risk management.
Risk Assessments and Incident Reports
Tools for digitally conducting risk assessments and recording, managing, and reporting incidents in a centralized location.
Carer Appreciation Centre
A feature for managers to send instant positive feedback and e-cards to care workers for recognition.
Secure Call Monitoring (GPS/QR)
*Utilizes GPS and QR codes to accurately verify visit start/end times and locations for electronic call monitoring (ECM). *
Customizable Invoice Templates
Allows for the creation of custom invoice templates with flexible charge rates based on service, role, or time of day.
Reporting Suite & Data Dashboards
Provides an automated full reporting suite and visual dashboards for monitoring key business metrics and quality compliance data.
Biometric Authentication
Supports fingerprint or facial recognition login for carers to ensure enhanced security and a faster app experience.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard

GBP 229

Countries & Languages

2
Countries served
1
Interface languages
2
Billing currencies

Available in

United KingdomEuropean Countries

Interface languages

English

Billing currencies

🇪🇺EUR🇬🇧GBP

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