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Obypay

by Obypay · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorObypay
Year launched2018
StatusActive
LocationParis, FR
Countries servedGlobal
Languages7
Integrations1+
Free tier
Free trial
Contact sales

About Obypay

Obypay is a digital platform from Obypay that supports restaurateurs in increasing their revenue. It provides order management, payment processing, and customer loyalty features so that businesses can simplify their operations. With an intuitive interface, the platform serves as an attractive showcase for restaurants while consolidating essential functions. Key capabilities: order management payment processing customer loyalty programs digital solutions user-friendly interface Best for: restaurateurs that need to manage orders and payments efficiently while improving customer retention.

Obypay by Obypay is a modern digital ordering and payment solution designed specifically for the food and hospitality industry. Its core purpose is to streamline in-venue and online ordering processes while integrating customer loyalty features that drive repeat visits and increase customer retention. Obypay helps restaurants, cafés, and hospitality businesses digitize the customer journey—right from order placement to payment—all through a mobile-friendly interface. Its key features include QR code-based table ordering, click-and-collect, delivery management, integrated digital payments, and a comprehensive loyalty program. The software also includes tools for gathering customer feedback, issuing digital receipts, and running promotional campaigns, making it a versatile tool for improving both operations and engagement. The standout feature of Obypay is its seamless merging of digital payment processing with loyalty-building tools. It offers customizable loyalty programs, allowing businesses to reward customers based on visits, spend amounts, or specific actions like referrals. Loyalty points can be redeemed digitally, integrated into promotions, or used in personalized marketing campaigns. Another distinctive feature is its ability to centralize in-venue, takeaway, and delivery orders into one ecosystem, simplifying operational workflows.

Pros & Cons

What users like
  • +Designed to keep customers coming back through engaging rewards.
  • +Gathers valuable insights into customer spending habits for targeted strategies.
  • +Digital format eliminates physical card management, saving time and reducing errors.
  • +Allows real-time adjustments to rewards and points system.
  • +Offers a modern, convenient, and rewarding experience for patrons.
What users flag
  • May exclude customers less comfortable with digital solutions.
  • Incurs ongoing expenses, potentially less appealing for very small businesses.
  • Requires integration with existing POS systems, which could be challenging for some.
  • While advertised as quick, setting up rewards and integration still requires effort.
  • Success depends on active promotion to encourage customer adoption and engagement.

Features

Key features

Centralized Customer Data
Access a comprehensive list of customers in your loyalty program and their consumption data, providing valuable insights into their spending habits.
Cashback Function
Reward customers with cashback, a direct and appealing incentive that encourages repeat visits and spending.
Multichannel Loyalty
Implement your loyalty program across various customer touchpoints, ensuring flexibility and ease of participation.
Multi-brand Loyalty
Manage loyalty programs for multiple brands under one system, ideal for franchises or businesses with diverse offerings.
Dematerialized Loyalty Program
Eliminate physical stamp cards with a digital points system, simplifying the process for both customers and staff, reducing administrative burden, and preventing lost or expired cards.
Real-time Rewards System Evolution
Adapt and innovate your rewards system instantly, allowing for dynamic offerings and engagement through your digital menu.

Additional features

Evolving Rewards System
Provides the ability to change and update rewards and point-earning methods in real-time.
Points Allocation Method Selection
Allows businesses to choose how points are earned (e.g., per purchase amount, per visit).
Reward Determination
Enables businesses to define the rewards offered and the points required to redeem them.
Customer Account Creation
Customers can create their loyalty account easily via Obypay digital solutions or by scanning a QR Code.
Points Earning
Customers earn points through various methods like Click & Collect payments, in-store QR Code payments, Eftpos terminal payments, or order terminal usage.
Digital Prepaid Cards (Optional)
Can be combined with the loyalty program to offer an original means of payment.
Marketing Campaigns (Optional)
Integrates with the loyalty program for strengthening customer relations through targeted messages based on customer data.
Customer Reviews (Optional)
Boosts online reputation by integrating with customer review management.
Click & Collect (Optional)
Allows customers to order online and pick up in-store.
Ordering and Payment at the Table (Optional)
Enables customers to order and pay directly from their table.
Database (Customer Database)
Centralizes customer information from loyalty card usage.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch.

Billing currencies

🇪🇺EUR

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