About Odigo
Odigo is a cloud-based communication software from Odigo that supports customer engagement. It combines voice interaction, chat capabilities, and reporting tools so businesses can manage customer interactions effectively. The platform allows for flexible deployment options and integrates with existing systems for a smoother user use. It is designed to handle high call volumes and offers analytics to track performance and customer satisfaction. Key capabilities: voice interaction chat capabilities reporting tools flexible deployment integration options Best for: customer support teams that need to manage and analyze various communication channels.
Odigo Details
Odigo's In-App Market Place
Does Odigo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), CAD (C$), CHF (CHF)
Pros & Cons
- Stability: The platform is stable, with minimal issues.
- Ease of Call Management: It’s user-friendly for handling calls, offering numerous configuration options.
- Good Overall Functionality: Though simple in design, it performs well for managing calls and workflows.
- Customer Support: Several users mentioned inadequate support from Odigo's team.
- Non-Intuitive Features: Certain features can be complex and less intuitive to navigate.
Odigo's Support Options
Email Address
contact.odigo.fr@odigo.com