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OFCOM CRM

by OFCOM Solution · Since 2007
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ActiveAvailable globallyOn-premise
Quick facts
VendorOFCOM Solution
Year launched2007
StatusActive
Location20-15, Stellar Suites, Jalan Puteri 4/7, Bandar Puteri, 47100 Puchong, Selangor
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About OFCOM CRM

OFCOM CRM is a customer relationship management software from OFCOM Solution that helps businesses manage their interactions with customers. It includes contact management, sales tracking, and reporting features so teams can improve their customer engagement and service. Designed to support sales and customer service processes, OFCOM CRM allows users to track customer interactions, analyze sales performance, and generate reports for informed decision-making. Key capabilities: contact management sales tracking reporting tools customer segmentation task automation Best for: businesses that need to efficiently manage customer relationships and improve sales processes.

OFCOM CRM, developed by OFCOM, is a comprehensive customer relationship management software designed to help businesses effectively manage their customer interactions. The standout features of this software include its robust contact management system, powerful reporting tools, and customizable dashboards that provide real-time insights into customer data. The user interface of OFCOM CRM is intuitive and user-friendly, making it easy for users to navigate through the various features and functions. The design elements are clean and modern, enhancing the overall user experience. The software's interface is highly customizable, allowing users to tailor it to their specific needs and preferences. One of the core functionalities that sets OFCOM CRM apart from its competitors is its integration capabilities. The software seamlessly integrates with other tools and platforms, enabling businesses to streamline their processes and improve efficiency. This level of integration is essential for businesses looking to create a cohesive ecosystem of software solutions. In terms of performance, OFCOM CRM excels in speed, efficiency, and reliability, even when managing large datasets or complex operations.

Pros & Cons

What users like
  • +Comprehensive CRM Features: Offers a wide range of tools for customer management, sales, and marketing.
  • +Web-Based Accessibility: Access the system from anywhere with an internet connection.
  • +Multi-User Support: Allows multiple users to access the system simultaneously.
  • +Remote Monitoring: HQ can monitor and modify activities remotely.
  • +Customizable: Tailor the system to fit specific business need
What users flag
  • Limited Information on Customization: Details on customization options are not extensively provided.
  • No In-App Marketplace: Lacks an integrated marketplace for additional features or services.
  • Language Support: Currently only available in English.
  • No Mobile Application: No mention of a dedicated mobile app for on-the-go access.
  • Pricing Transparency: Some pricing details may require direct contact for clarification.

Features

Key features

Customer Management
Manage leads, contacts, and accounts with import/export capabilities.
Marketing Activities Management
Utilize a calendaring system for tasks, events, and meetings per salesperson.
Sales Management
Handle quotations, invoices, delivery orders, and receipts.

Additional features

Anywhere Access
Access the system remotely from any location.
Multi-User Support
Simultaneous access for multiple users.
Remote Monitoring
HQ can remotely monitor, track, and modify activities and information.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
20
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL🇹🇷TRY

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