OFCOM CRM logo
0(0 reviews)
Software Status:Active

About OFCOM CRM

OFCOM CRM is a customer relationship management software from OFCOM Solution that helps businesses manage their interactions with customers. It includes contact management, sales tracking, and reporting features so teams can improve their customer engagement and service. Designed to support sales and customer service processes, OFCOM CRM allows users to track customer interactions, analyze sales performance, and generate reports for informed decision-making. Key capabilities: contact management sales tracking reporting tools customer segmentation task automation Best for: businesses that need to efficiently manage customer relationships and improve sales processes.

OFCOM CRM Details

Vendor
OFCOM Solution
Year Launched
2007
Location
20-15, Stellar Suites, Jalan Puteri 4/7, Bandar Puteri, 47100 Puchong, Selangor
Deployment
on premise, windows
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Administrator, Customer Service Representative, Sales Manager, Marketing Coordinator, IT Support Specialist
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Technology
Tags
CRM, ERP, SMS, Web Hosting and Web Design, Firewall Solution, Mobile Applications Development, and e-Invoicing

OFCOM CRM's In-App Market Place

Does OFCOM CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (元), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$), INR (₹), RUB (₽), ZAR (R), BRL (R$), TRY (₺)

Pros & Cons

  • Comprehensive CRM Features: Offers a wide range of tools for customer management, sales, and marketing.
  • Web-Based Accessibility: Access the system from anywhere with an internet connection.
  • Multi-User Support: Allows multiple users to access the system simultaneously.
  • Remote Monitoring: HQ can monitor and modify activities remotely.
  • Customizable: Tailor the system to fit specific business need
  • Limited Information on Customization: Details on customization options are not extensively provided.
  • No In-App Marketplace: Lacks an integrated marketplace for additional features or services.
  • Language Support: Currently only available in English.
  • No Mobile Application: No mention of a dedicated mobile app for on-the-go access.
  • Pricing Transparency: Some pricing details may require direct contact for clarification.

OFCOM CRM's Support Options

OFCOM CRM's Alternatives