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Software Status:Active

About Office24by7

Office24by7 is a communication software from Office24by7 that facilitates business interactions. It combines features such as call handling, messaging, and video conferencing so organizations can manage their communications effectively. The platform supports various communication channels, making it easier for teams to collaborate. Users can access a unified platform for customer service inquiries, sales calls, and team meetings. Key capabilities: call handling messaging video conferencing customer support reporting tools Best for: businesses that need an all-in-one solution for managing communications and improving team collaboration.

Office24by7 Details

Vendor
Office24by7
Year Launched
2011
Location
#501-D, 1-98/1/JSIC/501, Jain Sadguru Capital Park, Silicon Valley, Madhapur, Hyderabad, 500081
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Japanese, Mandarin, Russian, Portuguese, Dutch, Arabic, Korean, Turkish, Hindi, Bengali, Punjabi, Telugu, Tamil, Marathi, Urdu
Users
retail, healthcare, and telecommunications
Industries Served
healthcare, retail, finance, real estate, and IT services
Tags
comprehensive CRM, cloud telephony, sales and marketing automation, and customer support solution.

Office24by7's In-App Market Place

Does Office24by7 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Integration Capabilities: Seamless integration into company networks for user sharing and collaboration.
  • Customizability: Highly customizable features, even for minor adjustments.
  • Ease of Use: Accessible tools and intuitive interface.
  • Cost-Effectiveness: Competitive pricing and good value for money.
  • User Adaptation: Some users faced challenges adapting to the software initially.
  • Performance Issues: Occasional slow processing during calls, leading to delays.

Office24by7's Support Options

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