OfficeWatch Call Reporting logo

OfficeWatch Call Reporting

0(0 reviews)
Software Status:Active

About OfficeWatch Call Reporting

OfficeWatch Call Reporting is a call reporting software from Metropolis Technologies that helps businesses track calls and report on PBX activity to maximize call productivity and reduce liability. It provides PBX reporting and call tracking, real-time call insights, and configurable alerting so organizations can monitor their telecommunication usage effectively. The software supports various platforms and includes technical support options to assist users. With its comprehensive reporting capabilities, businesses can gain valuable insights into their call activities, enabling informed decision-making. Key capabilities: PBX Reporting Real-time Call Insights Telecom Utilization Configurable Alerting Technical Support Best for: businesses that need to monitor call activities and improve telecommunication management.

OfficeWatch Call Reporting Details

Vendor
Metropolis Technologies
Year Launched
1993
Location
2455 E. Federal Highway, Fort Lauderdale, Florida 33304, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic.
Users
Administrator, Manager, IT Specialist, Call Center Supervisor, Receptionist
Industries Served
Business, Telecommunications, Call Centers, Emergency Services, Education, Government, Healthcare, Hospitality, Manufacturing, Retail, Technology, Transportation, Utilities
Tags
Call Accounting, OfficeWatch, Metropolis Technologies, Call Reporting

OfficeWatch Call Reporting's In-App Market Place

Does OfficeWatch Call Reporting have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Easy to Install & Use: Quick setup and an intuitive interface.
  • Comprehensive Features: Supports a wide range of voice systems and offers robust reporting capabilities.
  • Effective Cost Management: Helps manage voice system costs and identify potential savings.
  • Good Customer Support: Users report positive experiences with technical support.
  • Detailed Reporting and Analysis: Provides insights into call data, employee productivity, and call patterns.
  • Web-Based Reporting Issues: Some users have experienced issues with web-based reporting when generating large data reports.
  • Limited Number of Reviews: Only four reviews are available on Capterra, which is a small sample size.

OfficeWatch Call Reporting's Support Options

OfficeWatch Call Reporting's Alternatives