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Okomo

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About Okomo

Okomo is a communication software from Okomo AG that supports online interactions. It provides features such as video conferencing, chat functionality, and screen sharing to facilitate remote collaboration. This platform is designed to accommodate various communication needs, making it suitable for businesses and educational institutions alike. Okomo allows users to connect in real-time, share important documents, and engage with colleagues or students from any location. Key capabilities: video conferencing chat functionality screen sharing document sharing user management Best for: businesses and educational organizations that need effective online communication solutions.

Okomo Details

Vendor
Okomo AG
Year Launched
2018
Location
Hauptplatz 21, 2502 Biel/Bienne, Switzerland.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese
Users
Administrator, Sales Representative, Customer Support Agent, Marketing Manager, HR Manager, IT Specialist, Project Manager
Industries Served
Healthcare, Education, Finance, Retail
Tags
Cloud Communication Platform, Customer Engagement, Live Chat, Video Chat, Co-browsing, Screen Sharing, Chatbot Integration, CRM Integration, WebRTC, Real-time Communication

Okomo's In-App Market Place

Does Okomo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Okomo Analytics: This add-on provides detailed insights and metrics on visitor interactions and engagement on the Okomo platform.

2. Okomo CRM Integration: This add-on allows for seamless integration with popular CRM systems to streamline customer interactions and data management.

3. Okomo Chatbot: This add-on enables the use of AI-powered chatbots to automate customer support and provide instant responses to common queries.

4. Okomo Co-Browsing: This add-on allows for real-time collaboration and screen sharing between agents and customers for enhanced support interactions.

5. Okomo Video Conferencing: This add-on facilitates video conferencing capabilities within the Okomo platform for virtual meetings and consultations.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CHF (CHF), JPY (¥), AUD (A$), CAD (C$), CNY (¥), KRW (₩), INR (₹), BRL (R$), RUB (₽), MXN (Mex$), TRY (₺), ZAR (R), SGD (S$), NZD (NZ$), HKD (HK$)

Pros & Cons

  • Seamless integration with various communication channels such as chat, video, and voice
  • Allows for real-time collaboration and communication with customers and team members
  • Provides personalized customer support and engagement through chat features
  • Enables easy access to customer data and history for better service
  • Increases efficiency and productivity through streamlined communication processes
  • Limited integrations with other software and platforms
  • Steep learning curve for new users
  • Occasional technical glitches and bugs
  • Lack of advanced reporting and analytics features
  • High monthly subscription fees for small businesses

Okomo's Support Options

Email Address

support@okomo.com

Documentation

https://docs.okomo.com/

Community Forums

https://community.okomo.com/

Chatbot

Available

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