Okout CRM logo

Okout CRM

by Solaripe General Trading · Since 2010
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Active2+ countriesCloud
Quick facts
VendorSolaripe General Trading
Year launched2010
StatusActive
LocationOffice 114, Al Qiyada Building,, Al Etihad Road, Dubai, UAE, Dubai 20275, AE
Countries served2+
Languages1
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Okout CRM

Okout CRM is a customer relationship management software from Solaripe General Trading that focuses on managing customer interactions and data throughout the customer lifecycle. It includes features such as lead management, sales tracking, and customer support so businesses can improve their customer engagement strategies. This platform also allows users to automate follow-up communications and generate performance reports for better decision-making. With an intuitive interface, Okout CRM is designed for ease of use, ensuring team members can quickly adapt to the system. Key capabilities: lead management sales tracking customer support performance reporting automation tools Best for: small to medium-sized businesses that need to manage customer relationships effectively.

Okout CRM by Solaripe General Trading is a comprehensive customer relationship management software designed to help businesses streamline their sales and customer service activities. It offers a range of features that enable organizations to monitor and manage customer interactions efficiently. The software provides tools for tracking leads, managing customer data, and analyzing sales performance, making it a valuable asset for businesses looking to optimize their customer engagement strategies. Additionally, Okout CRM integrates various functionalities such as geographic information tracking, event management, and appointment scheduling, ensuring that users can maintain a well-organized workflow. The user interface of Okout CRM is designed to be intuitive and user-friendly, allowing businesses to navigate the platform with ease. The layout is clean and well-structured, ensuring that users can access key features without unnecessary complexity. The dashboard provides a comprehensive overview of customer interactions, sales activities, and upcoming tasks, making it easy for users to stay informed. The software also incorporates customizable fields and workflow automation, allowing businesses to tailor the system to their specific needs.

Pros & Cons

Pros
  • 1. The software was developed with a primary focus on user experience.
  • 2. Users are highly likely to prefer this CRM over competitors after trying it.
  • 3. Customer support is very responsive.
  • 4. The system is highly regarded with no reported dislikes.
Cons
  • 1. Lack of advanced features compared to competitors in the CRM market

Features

Key features

1. Ease of Use & Simplicity

Okout ERP is specifically designed for intuitive use, minimizing the learning curve and training time. This helps businesses streamline operations quickly and efficiently, reducing the impact of staff turnover.

2. Tailored Industry Solutions (Modules)

Okout offers specialized module packages like Construction, Property, Retail, and Distribution, designed to meet the unique demands of different sectors. This provides highly relevant tools for various business types.

3. Mobile-First Functionality (Mobile POS & Access Anywhere)

Critical tasks can be performed from anywhere using their cloud-based system and dedicated mobile apps, particularly highlighted by the Mobile POS system for outdoor sales teams. This significantly enhances flexibility and real-time operations.

4. Comprehensive Business Management (ERP Suite)

Beyond individual modules, Okout provides a full suite of integrated tools covering CRM, inventory, accounting, task management, and document management. This holistic approach aims to simplify and empower small to medium-sized businesses across various operational needs.

5. Cost-Effectiveness & Scalability

Okout positions itself as one of the most cost-effective systems with extensive functionality, while also offering wide horizons for scalability with multi-warehouse, multi-currency, and multi-company capabilities. This makes it suitable for growing businesses.

6. Integrated Agreement Signatures & Compliance

The Document Management and Compliance modules include built-in contract signature capabilities and provisions for building control compliance (e.g., Part 11) with certificate and document tracking. This streamlines legal and regulatory adherence.

Additional features

1. Intuitive, Easy to Use Cloud-Based

Software is designed for simplicity and accessible via the cloud.

2. Tailored Solutions for Every Industry

Offers specific software tools catering to different sectors.

3. Okout Construction

Streamlines construction management and aftercare.

4. Okout Contracts & Support

Manages contracts and customer support with integrated tracking and help desk tools.

5. Okout Distribute

Provides mobile sales & distribution with efficient inventory, warehouse, and order management systems.

6. Okout Property

Optimizes property management with tools for rent, facility, leasing, and maintenance.

7. Okout Retail

Drives retail success with comprehensive sales, customer, and inventory management.

8. Okout SelfStore

Revolutionizes rental and retail operations for self-storage businesses.

9. Mobile POS (Distribution & Van Sales)

Enables outdoor sales teams to conduct sales, capture orders, invoice, manage vehicle inventory, track returned goods, oversee credit limits, and monitor staff activities with geolocation.

10. Retail Module

Features a comprehensive, cloud-based POS system for POS machines and web browsers, supporting quotations, delivery notes, flexible inventory management (batch selection by expiry), credit notes, coupons, standard and weight/price embedded barcodes, and sale of bundles/promotional items.

11. CRM & Enterprise Sales

Supports indoor, outdoor, and telesales, managing appointments, events, and sales plans, and facilitating inquiry capture, sales process from quotation to order fulfillment, and partial/complete deliveries.

12. Inventory & WHS (Warehouse Management System)

Supports mobile and browser-based environments, offers FIFO and selective batch control, configurable costing methods (weighted average or specific batch), robust location control, streamlined packing/dispatching, and demand forecasting for order generation.

13. Accounting

Handles straightforward and complex operations, supports flexible chart of accounts (flat to multi-dimensional), real-time profit and loss, detailed management reporting, direct expense entries, and online supplier/customer statements.

14. Task Management

Streamlines task management across packages; facilitates subcontract creation and snagging in Construction; optimizes property maintenance and aftercare in rental and self-storage; supports maintenance tasks and help desk operations in other packages; handles one-time and recurring jobs.

15. Document Management

Facilitates robust version management for construction and other industries, includes built-in contract signature capabilities, and specialized sections for compliance documents.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

2
Countries served
1
Interface languages
20
Billing currencies

Available in

UAE🇺🇰UK

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL🇹🇷TRY

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