Olvy logo

Olvy

by Olvy · Since 2020
No reviews yet
Active1+ countriesCloud
Quick facts
VendorOlvy
Year launched2020
StatusActive
Location355 Bryant St, San Francisco, California 94107, US
Countries served1+
Languages10
Integrations9+
Free tierN/A
Free trialN/A
Contact salesN/A

About Olvy

Olvy is a user feedback analysis software from Olvy that supports product teams in tracking and analyzing customer insights. It combines AI Auto Listener Agent, User Interviews, and Bulk Upload to provide actionable insights quickly. With Olvy, teams can extract meaningful insights from user interviews in minutes, consolidate survey responses for fast analysis, and generate comprehensive reports that uncover key stories behind the data. The AI-generated reports facilitate the discovery of patterns and anomalies, enabling informed decision-making. Key capabilities: User Interviews Bulk Upload AI Auto Listener Agent Reports AI Generated Reports Best for: product teams that need to analyze user feedback efficiently and improve product offerings.

Olvy by Olvy is a modern customer feedback and product experience management platform designed to help businesses capture, analyze, and act on user feedback efficiently. Its primary purpose is to centralize user insights and streamline communication between product teams and customers, enabling continuous improvement and enhanced customer satisfaction. Key features include real-time feedback collection, customizable feedback widgets, product changelogs, roadmap management, and analytics dashboards that provide actionable insights to prioritize product development efforts. The user interface of Olvy is clean, minimalistic, and highly intuitive, designed with user experience in mind. Upon logging in, users are greeted with a straightforward dashboard that presents feedback metrics and product updates clearly and concisely. The navigation menu is well-organized, making it easy to switch between feedback streams, roadmap views, and analytics without confusion. One distinctive design element is the seamless integration of feedback and changelog sections, which allows users to directly connect user comments to product updates within the same interface. This eliminates the need for toggling between multiple tools and provides a cohesive workflow.

Pros & Cons

Pros
  • AI-powered analysis significantly reduces manual effort in sorting and understanding feedback.
  • Unifies customer voices from various channels into a single, organized workspace.
  • Provides quick, data-driven insights to empower product decisions.
  • Helps teams stay connected to user needs for continuous product improvement.
  • Automating feedback analysis saves significant time and operational costs.
Cons
  • The quality of insights heavily depends on the AI's ability to accurately interpret diverse feedback.
  • While it claims to filter noise, some irrelevant data might still slip through.
  • Its effectiveness relies on successful integration with various customer feedback channels.
  • Some feature descriptions are broad, requiring further exploration to understand full capabilities.

Features

Key features

AI Auto Listener Agent

Intelligently identifies and imports genuine customer feedback from all integrated platforms, filtering out irrelevant noise to capture pure insights.

Olvy AI Answers

Allows users to ask questions about their customer feedback data and receive immediate, data-driven answers based on the analyzed insights.

Thematic Analysis

Identifies and addresses key user concerns promptly by grouping similar feedback into themes, helping users understand recurring issues.

AI-Generated Summaries

Transforms chaotic feedback into actionable summaries, significantly reducing the time spent on manual processing and analysis.

Unified Customer Voice Repository

Consolidates customer feedback from various channels (Slack, Discord, Twitter, Telegram, Play Store, etc.) into a single workspace, providing a holistic view.

Sentiment Analysis

Automatically understands the emotional tone of customer feedback (positive, neutral, negative), helping users gauge overall user sentiment towards their product.

Additional features

Sales Calls Integration

Brings in feedback from sales calls.

Unify Customer Voices

Gathers all customer feedback from multiple channels in one place.

Slack Integration

Connects with Slack to bring in customer feedback.

Discord Integration

Connects with Discord to bring in customer feedback.

Twitter Integration

Connects with Twitter to bring in customer feedback.

Telegram Integration

Connects with Telegram to bring in customer feedback.

Play Store Integration

Connects with Google Play Store to bring in customer feedback.

User Interviews (Extract Insights)

Extracts insights from user interviews quickly.

Bulk Upload

Allows uploading all survey responses for quick analysis.

Zapier Integration

Brings customer feedback from over 1000+ apps.

Olvy API

Provides an API to seamlessly control data from outside the Olvy workspace.

Olvy AI (Feedback Enrichment)

Enriches raw feedback and transforms it into actionable insights.

AI Auto Listener Agent

Intelligently identifies and imports genuine feedback, filtering noise.

Ask Olvy

Enables users to discover meaningful insights by asking questions.

Reports (Uncover Stories)

Generates reports to uncover stories behind the data.

Discover Patterns, Anomalies, and Answer Business Questions

Helps find valuable insights and deep dive into customer segments.

Identify Feedback Type

Automatically identifies feedback types for prioritization.

Sentiment Analysis

Understands user sentiments towards the product.

Autofills

Automatically organizes feedback with custom properties.

Feedback Translation

Translates feedback to listen to users globally in any language.

Thematic Analysis

Identifies and addresses key user concerns promptly.

AI Generated Reports

Provides reports generated by AI to uncover data stories.

Summarize Large Data

Turns feedback chaos into actionable summaries with a click.

CRMs Integration

Seamlessly connects with CRMs to unify and enrich customer interactions.

Unified Repository

Provides a single place to store all feedback.

Feedback AI Analysis

Utilizes AI to analyze feedback.

Changelog Software

Helps manage and publish product updates.

Feedback Widgets

Provides tools for collecting feedback directly from products.

Act on Feedback

Facilitates acting upon gathered insights.

Zendesk Integration

Integrates with Zendesk for customer support feedback.

Intercom Integration

Integrates with Intercom for customer communication and feedback.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essentials
USD 60/mo
billed monthly
Business
USD 240/mo
billed monthly

Countries & Languages

1
Countries served
10
Interface languages
10
Billing currencies

Available in

India

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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