omniCustomers logo

omniCustomers

by OmniBasis
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorOmniBasis
Year launched
StatusActive
Location1001 S MAIN STE 49 KALISPELL MT 59901
Countries servedGlobal
Languages9
Integrations17+
Free tierYES
Free trial
Contact sales

About omniCustomers

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OmniCustomers by OmniBasis is a versatile and feature-rich customer relationship management (CRM) software tailored to help businesses efficiently manage and understand their customer interactions throughout the entire journey. The platform stands out in a saturated CRM market by offering a comprehensive 360° view of customer engagement, from initial lead generation to repeat purchases and customer support. This holistic approach empowers businesses to cultivate stronger relationships with their customers while simultaneously optimizing internal sales and service processes. One of the distinguishing characteristics of OmniCustomers is its innovative integration of blockchain technology, providing users with a one-click solution to ensure data transparency and security. This feature, while unique in the CRM space, is particularly attractive to businesses looking to build trust with customers through verifiable and tamper-proof data management. The interface of OmniCustomers is described as highly configurable, allowing businesses to customize both the appearance and functionality to fit their specific operational workflows.

Pros & Cons

What users like
  • +Seamless record-keeping with every customer interaction.
  • +Fully integrated into property management operations.
  • +Comprehensive CRM with extensive features.
  • +Customization options supported by tutorials.
What users flag
  • Lack of customization options for user interface
  • Steep learning curve for new users
  • Many customization features may require guidance.

Features

Key features

360° Customer Journey Management
Omnibasis provides a comprehensive view of the customer journey, tracking engagement from initial leads to repeat purchases, offering deep insights beyond single interactions.
Integrated Email & SMS Marketing
Users can create and send personalized emails and SMS messages directly from the platform, streamlining customer communication.
Automated Activity Management with Chronological Timeline
The system tracks every customer engagement chronologically, providing sales teams with in-depth insights into customer interactions.
One-Click Blockchain Integration for Customer Data
Omnibasis offers a unique feature to connect customer data to the Blockchain with a single click, potentially enhancing transparency and security for shared information.
Highly Customizable Functionality
Users have control over the look and feel of the CRM and can configure it to match their specific business processes and workflows.
Pay-As-You-Go Pricing with No Monthly Fees
Omnibasis offers a flexible pricing model where users only pay for the records they store, without any recurring monthly charges.

Additional features

Organize, track, and manage your customers
Core CRM functionality for customer data management.
Get deeper insights on every customer
Provides comprehensive understanding of customer behavior.
Manage your sales with ease
Tools to simplify and control the sales process.
Platform Overview
General information about the Omnibasis platform.
Business AI
AI-powered solutions for business.
Blockchain Web4 Apps
Applications leveraging blockchain technology.
Customer Management (CRM)
Specific focus on customer relationship management.
Work Management (Work OS)
Tools for managing tasks and workflows.
Online Billing
System for managing online invoices and payments.
Ecommerce Store
Platform for building and managing online stores.
Online Auctions
Functionality for hosting online auctions.
Online Marketplace
Platform for creating online marketplaces.
Order Management & Dropship
Tools for managing orders and dropshipping.
Online Exchange & Trading
Platform for online exchanges and trading.
Bookings, Schedules & Events
Features for managing appointments and events.
Payment Processing & ACH
Tools for handling online payments.
E-Signature
Functionality for digital signatures.
Identity Verification
System for verifying user identities.
Data Privacy
Features for managing data privacy compliance.
Customer Loyalty
Tools for managing loyalty programs.
Mobile Wallet
Platform for engaging customers through mobile wallets.
Email & Text Marketing
Integrated tools for marketing communication.
Content Management (CMS)
System for managing website content.
Business Accounting
Tools for managing financial transactions.
Online Forms
Platform for creating and managing online forms.
Web Site
Tool for building and managing websites.
Engage your customer at every step of their journey
Focuses on comprehensive customer interaction.
Manage your leads and customers with no monthly fees
Core CRM functionality with a unique pricing model.
Build relationships with your customers
Aims to foster strong customer connections.
Manage a full featured customer journey
Comprehensive tools for the entire customer lifecycle.
Integrated customer management platform
Centralized system for customer data.
Complete view of your customer
Holistic understanding of each client.
Manage a cloud-based sales pipeline
Tools for tracking and managing sales opportunities.
Speed up your sales team
Features to enhance sales efficiency.
Staying organized effortlessly
Designed for easy organization of customer data.
Log every customer activity automatically
Automatic tracking of customer interactions.
Chat with prospects and customers in real time
Integrated communication tools.
No costs and challenges associated with building and maintaining your own infrastructure
Benefit of a SaaS platform.
Gain total visibility into your customers, from leads to repeating purchases
Comprehensive customer lifecycle view.
Keep track of customers engagement with your business beyond each interaction
Longitudinal tracking of customer activity.
Create and send emails and custom text messages with just a few clicks
Easy communication tools.
Simplified event tracking
Easy way to monitor customer interactions.
Chronological timeline showing every customer's engagement with your business
Detailed history of customer interactions.
Connect your customer data to the Blockchain
Unique integration for data transparency.
Close more deals faster
A key benefit of using the CRM.
Engage with customers
Tools for interaction and communication.
Get insights about your business
Analytics and reporting capabilities.
Predict customer behavior
Features for forecasting customer actions.
Build a scalable sales organization
Supports growth of the sales team.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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