OmniPCX Office RCE  (OmniPCX Enterprise Communication Server) logo

OmniPCX Office RCE (OmniPCX Enterprise Communication Server)

by Alcatel Lucent Enterprise · Since 1919
No reviews yet
ActiveAvailable globallyOn-premise
Quick facts
VendorAlcatel Lucent Enterprise
Year launched1919
StatusActive
Location32 Avenue Kleber 92700 Colombes France
Countries servedGlobal
Languages8
Integrations
Free tier
Free trial
Contact salesYES

About OmniPCX Office RCE (OmniPCX Enterprise Communication Server)

OmniPCX Office RCE is a communication server software from Alcatel Lucent Enterprise that supports enterprise communication needs. It provides voice over IP (VoIP), unified messaging, and call center features so organizations can manage communications effectively. This platform is designed to facilitate collaboration across various devices and locations, ensuring reliable connectivity for users. The OmniPCX Office RCE also includes integration capabilities with third-party applications, allowing businesses to create a customized communication ecosystem. Key capabilities: VoIP support Unified messaging Call center features Multi-device compatibility Third-party application integration Best for: small to medium-sized enterprises that need a reliable communication solution.

The OmniPCX Enterprise Communication Server (OXE) presents itself as a comprehensive solution for enterprise-grade communications, aiming to unify and enhance how businesses connect, collaborate, and serve their customers. It's not just a phone system; it's a platform designed to integrate seamlessly into the modern digital workplace. OXE's core strength lies in its versatility, offering a wide array of features from basic call management to sophisticated contact center functionalities, all while supporting a hybrid approach to connectivity. This means it can handle traditional phone lines, modern VoIP systems, wireless networks, and even DECT handsets, making it adaptable to existing infrastructure and allowing for a gradual migration to newer technologies. This flexibility is particularly valuable for large organizations with complex communication needs. One of the key differentiators of OXE is its focus on integration. It's not just about making calls; it's about embedding communication into business workflows. The ability to integrate with CRM, ERP, and other business applications allows users to initiate calls, access customer information, and manage interactions directly from within the applications they already use.

Pros & Cons

What users like
  • +Excellent Sound Quality – Clear, delay-free voice calls.
  • +Strong security features
  • +Hybrid cloud capabilities with Rainb
  • +Reliable Phones – Offers reliable phones with multiple configuration options.
  • +Eco-Cancellation Feature – Provides crystal-clear voice quality with eco -cancellation.
What users flag
  • Limited Remote Access – Requires VPN for remote work, which is not ideal for many remote teams.
  • No Open Third-Party IP Phones – Only certified IP phones supported with extra license fees.
  • Difficult to Manage – Complicated configuration and management.
  • No Promotions for License Extension – Lack of facilities or promotions for extending licenses.
  • User experience depends on the chosen endpoint

Features

Key features

1. Hybrid cloud connectivity (IP, SIP, WLAN, DECT)
2. Secure, high-availability technology for business continuity
3. Scalability up to 15,000 users per instance
4. Integration into SaaS applications for voice and collaboration
5. Contact center with intelligent voice call routing
6. Real-time communication across ALE business phones, mobile handsets, softphones, or Rainbow™ app
7. Encryption and security for communications
8. Multi-instance architecture for private cloud deployment
9. Centralized monitoring and management through ALE Cloud Connect

Additional features

1. Communication System
IP, SIP, WLAN, DECT
2. Unified Communications
Collaboration, conferencing, contact center
3. Cloud Integration
Hybrid cloud deployment, SaaS app integration
4. Security
Communication encryption, cyberattack defense
5. Business Continuity
High availability, disaster recovery
6. Management
OmniVista 8770 NMS, monitoring, automation
7. Scalability
Supports up to 15,000 users
8. Virtualization
Private cloud deployment, cost savings with cloud solutions

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchGermanSpanishChineseKoreanPortugueseItalian.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

No reviews yet

Be the first to drop a review

Alternatives to OmniPCX Office RCE (OmniPCX Enterprise Communication Server)

Kiperfy logo

Kiperfy

Kiperfy is a content management software from Kiperfy that helps manage web content effectively. It…

Twilio SendGrid logo

Twilio SendGrid

Twilio SendGrid is an email platform from SendGrid that helps businesses manage their email communications.…

Telegram logo

Telegram

Telegram is a messaging platform from Telegram that provides fast, secure, and capable communication. It…

Wavix logo

Wavix

Wavix is a global communications platform from Wavix designed to reach customers worldwide. It provides…

VoIP Innovations logo

VoIP Innovations

VoIP advancements is a communications software from Sangoma that provides affordable business communications with cloud,…

Voalte Platform logo

Voalte Platform

Voalte Platform is a communication software from Hillrom that provides a unified platform for clinical…

Often compared with OmniPCX Office RCE (OmniPCX Enterprise Communication Server)

Compare any two tools →
Kiperfy logo
Kiperfy
Cloud Communication Platform
0.0
Twilio SendGrid logo
Twilio SendGrid
Cloud Communication Platform
0.0
Telegram logo
Telegram
Cloud Communication Platform
0.0
Wavix logo
Wavix
Cloud Communication Platform
0.0