On the Stage logo

On the Stage

by On the Stage · Since 2017
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ActiveAvailable globallyCloud
Quick facts
VendorOn the Stage
Year launched2017
StatusActive
Location254 W 54th St 13th floor, New York, NY, United States, New York
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About On the Stage

"On the Stage is a performance management software from On the Stage that provides tools for artists and event organizers. It includes features for ticket sales, event promotion, and audience engagement so users can effectively manage their performances. The platform supports various types of events, making it suitable for theater productions, concerts, and festivals. Users can track sales and engagement metrics to improve future events. Key capabilities: ticketing system event scheduling audience analytics promotional tools payment processing Best for: event organizers that need comprehensive management solutions for their performances.

On The Stage (OTS) is an acclaimed, all-in-one ticketing and event management platform specifically designed to empower arts educators, performing arts organizations, and entertainment businesses. Its core strength lies in unifying critical functions: booking, a full Box Office Portal, extensive fundraising campaign tools, and a comprehensive marketing suite, including automated email outreach and Broadway-style show sites. Users report high satisfaction, praising OTS for streamlining operations, which allows them to focus on artistic endeavors, and achieving success metrics like a 25% increase in ticket sales and 90%+ customer satisfaction scores. The platform serves educational, community, and professional theatre, among others. A key feature is the system’s overall ease of use, with an intuitive, mobile-optimized interface that is accessible even to volunteer staff. The distinctive embeddable ticket widget simplifies the patron experience and is reported to significantly boost conversion rates. As a modern solution, OTS deployment is entirely Cloud, SaaS, and Web-Based, ensuring reliability and real-time data access.

Pros & Cons

Pros
  • On The Stage offers an easy-to-use interface that simplifies box office management, fundraising, and show marketing for smoother operations.
  • The platform provides an efficient ticketing system that enables fast, organized ticket sales, reducing staff administrative workload.
  • Users report strong customer support with responsive assistance that addresses questions and resolves issues promptly.
  • Customizable marketing tools allow event promotion and audience engagement through integrated features.
  • Reliable reporting tracks ticket sales and attendee data effectively, aiding in decision-making and performance evaluation.
Cons
  • Certain requested feature enhancements are partially developed or slow to be implemented, limiting functionality.
  • Users occasionally face minor issues with monetary collection and tracking transactions, affecting financial operations.
  • Lack of advanced integrations restricts the platform from connecting with all desired third-party tools.
  • Some workflows are unintuitive or require manual adjustments, causing minor usability inconsistencies.
  • Limited automation for repetitive administrative tasks reduces overall efficiency for staff managing multiple events.

Features

Key features

Ticketing

Online and in-person ticket sales with embeddable widgets and seating charts for easy patron access.

Marketing & Promotions

Tools for show promotion, audience engagement, and ticket buyer outreach.

Fundraising

Campaign management, donor tracking, ongoing fundraising, and reporting to boost revenue.

Box Office Management

Ticket scanning, front-of-house tools, and booking management for smooth operations.

Patron Relationship Management

Audience segmentation and reporting to understand and engage patrons.

Digital Performances

Support for virtual events and online streaming options for expanded reach.

Additional features

Show & Organization Sites

Customizable websites for productions and organizations.

Ticketing

Embeddable ticket widget, seating charts, subscriptions, promo codes, and ticket scanning.

Fundraising

Campaigns, ongoing fundraising, donor management, and fundraising reporting.

Marketing & Promotions

Ticket buyer outreach, audience segmentation, reporting & insights, and integrations.

Box Office Portal

Booking and box office management tools for staff and volunteers.

Add-Ons

Merchandise sales, custom fees, digital performances, and other revenue accelerators.

Pros
Designed specifically for performing arts organizations, making it highly tailored to industry needs.
Comprehensive platform offering ticketing, marketing, fundraising, and box office tools in one suite.
User-friendly interface ensures both staff and patrons can navigate easily.
Trusted by thousands of organizations, indicating reliability and adoption in the market.
Supports fundraising efforts to increase revenue beyond ticket sales.
Helps increase ticket sales through marketing automation and patron outreach.
Cloud-based system allows access from anywhere without installation or server maintenance.
Cons
Primarily focused on U.S. organizations; international support is limited or unclear.
No clear information on dedicated mobile applications for iOS or Android.
Integrations with third-party software are not well-documented.
Pricing details are not transparent, relying on per-ticket fees which may vary.
No in-app marketplace for additional add-ons or extensions.
Some advanced reporting features may require learning or customization.
Community forum or user group support is not publicly available.
Chatbot or live chat support details are not specified.
Documentation is present but could be scattered across multiple pages.
Limited language options beyond English are indicated.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇲🇽MXN

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