OneHotel logo

OneHotel

by 1HotelSolution · Since 2005
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ActiveAvailable globally
Quick facts
Vendor1HotelSolution
Year launched2005
StatusActive
Location39/14 Siri Square, Charoenkrong 80, Bangkholaem, Bangkok, Thailand
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About OneHotel

Sionic created OneHotel to handle software operations with less manual coordination. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Reporting and visibility Core workflow management Configurable settings and roles Data export and backup Best for: teams needing workflow tools with configurable settings and integrations.

OneHotel by 1HotelSolution is a cloud-based, all-in-one property management platform designed for small-to-medium-sized independent properties in Southeast Asia. The system combines a property management system, channel manager, and direct booking engine into a single suite, aiming to simplify front-office operations while maximizing direct revenue. Its focus on mobile-first functionality allows hotel owners and staff to manage room inventory, rates, and reservations from smartphones or tablets, ensuring flexibility even when away from the property. The software’s interface is intuitive and scannable, built around a tape chart view that emphasizes daily room management. OneHotel provides localized efficiency tools, including a built-in loyalty module that enables properties to run member-only rates and points programs, giving smaller hotels a competitive edge. Its ONEKEY payment solution streamlines guest payments, including virtual credit card processing and automated withholding tax calculations, reducing errors and administrative work. The integrated channel manager ensures rate parity across more than 100 OTAs and optimizes inventory to sell to the last available room. Additionally, the platform offers an optional managed revenue service where experts assist with market analysis and dynamic pricing.

Pros & Cons

Pros
  • Enables small hotels to compete by running corporate-style loyalty programs for guests and clients
  • The ONEKEY tool automates VCC entry and ensures tax compliance, improving payment efficiency
  • Includes full support without extra charges for initial setup or property configuration
Cons
  • Lacks a public API, making third-party integrations and custom development challenging for users
  • Primarily optimized for English and Thai, limiting usability for properties in other language regions
  • Booking engine is functional but provides fewer visual theme customization options than premium competitors

Features

Key features

All-in-One Cloud Suite

Integrates PMS, Booking Engine, and Channel Manager into a single cloud-based ecosystem for seamless operational flow.

Built-in Loyalty Module

Empowers independent hotels to create and manage their own guest loyalty programs directly within the PMS.

ONEKEY (Virtual Offline Payment)

Offers a secure payment facilitator service specifically designed to process Virtual Credit Cards (VCCs) and guest payment links in one click.

Central Pool Inventory

Employs an intelligent algorithm to manage room stock across multiple channels simultaneously, enabling "sell-to-last-room" capability without overbooking risks.

Mobile-Centric Management

Features a fully responsive interface and a dedicated app allowing hoteliers to manage reservations and inventory on-the-go from any device.

Revenue Management Service

Provides data-driven pricing strategies and market analysis to help properties dynamically adjust rates and maximize RevPAR.

Additional features

Property Management System (PMS)

Handles core daily operations including reservation management, room allocation, check-in/out, and staff coordination.

Channel Manager

Synchronizes room availability and rates in real-time across over 100 Online Travel Agencies (OTAs) and direct channels.

Booking Engine

Facilitates commission-free direct reservations on the hotel’s website with a user-friendly, 2-step booking process.

ONEKEY Payment Solution

Processes credit/debit cards and VCCs securely while supporting tax calculations and instant transaction notifications.

Guest Loyalty Program

Allows hotels to reward repeat visitors with customized membership levels and exclusive member-only rates.

Rate Parity Function

Monitors and maintains consistent pricing across all connected distribution platforms through a central configuration tool.

Audit Trails

Tracks all system changes and user activities to ensure transparency and accountability in financial and operational tasks.

Folio Management

Streamlines guest billing by organizing room charges, taxes, and incidental purchases into digital folios for easy settlement.

Competitor Rate Shopping

Offers an extra analytical service to track and compare the pricing strategies of selected local competitors.

Automated Notifications

Sends instant push notifications and alerts for new bookings, cancellations, or guest messages to the management app.

Reporting & Analytics

Generates comprehensive insights on net revenue, occupancy trends, and channel partner performance metrics.

Customizable Hotel Website

Provides end-to-end web development services to create branded, high-conversion sites integrated with the booking engine.

Multilingual Support

Delivers software interfaces and guest messaging capabilities in multiple languages to cater to an international market.

GDS Connectivity

Extends property visibility to global distribution systems, helping to capture corporate and travel agent business.

Direct Marketing Export

Allows for the export of guest and company data into Excel or PDF formats for targeted marketing campaigns.

Automated Currency Conversion

Displays and manages rates in multiple currencies with daily updates for accurate global distribution.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
9
Billing currencies

Interface languages

EnglishThailand

Billing currencies

🇦🇪AED🇦🇺AUD🇨🇦CAD🇨🇳CNY🇪🇺EUR🇬🇧GBP🇮🇳INR🇯🇵JPY🇺🇸USD

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