Onset logo

Onset

by Onset · Since 2018
No reviews yet
ActiveAvailable globallyCloudOn-premiseFree tier
Quick facts
VendorOnset
Year launched2018
StatusActive
LocationNew York, NY 10003, US
Countries servedGlobal
Languages1
Integrations14+
Free tierYES
Free trialYES
Contact salesNO

About Onset

Onset is a software release management and customer communication platform that helps businesses share product updates, feature announcements, bug fixes, and improvements with users.

Onset is a software release management and customer communication platform that helps businesses share product updates, feature announcements, bug fixes, and improvements with users. It enables teams to create public-facing changelogs and internal release notes, keeping customers and employees informed about product development. Its AI-powered writing assistant can transform technical information, merged GitHub pull requests, and completed tasks from Linear or Jira into clear, reader-friendly release notes. Users can publish updates on branded changelog pages, embed announcements directly into applications, and notify subscribers through email, Slack, Discord, and in-app notifications. Onset also supports scheduled publishing, release versioning, labels, reactions, subscriber lists, custom domains, and private or password-protected updates. Developers can integrate the platform into existing workflows using its REST API, JavaScript SDK, webhooks, and MCP server. Additional capabilities include importing existing release notes, adding media attachments, and providing RSS and JSON feeds.

Pros & Cons

Pros
  • Offers comprehensive product management tools for tracking and organizing products
  • Allows for real-time data analysis and reporting
  • Streamlines communication and collaboration among team members
  • Provides customizable dashboards to monitor key performance indicators
  • Enables efficient inventory management and forecasting
Cons
  • Enterprise security features such as single sign-on may not be available on standard plans.
  • Email delivery and audience management depend on plan-specific limits.
  • Teams needing roadmaps, feature voting, or extensive customer-feedback management may require additional software.

Features

Key features

AI-Powered Release Writing

Uses AI to turn technical changes, pull requests, and completed tasks into clear, customer-friendly release notes.

GitHub Integration

Converts merged pull requests into release notes to reduce manual writing.

Project Management Integrations

Connects with Linear and Jira to transform completed issues into organized product updates.

In-App Notifications

Embeds release updates directly into applications through a customizable widget.

Email Notifications

Sends release announcements to subscribers automatically.

Additional features

Release Import

Imports existing changelog content from supported services.

Subscriber Import

Imports subscriber data from CSV files and supported services.

REST API and Webhooks

Connects Onset with external applications and automated workflows.

MCP Integration

Allows compatible AI assistants and tools to interact with release workflows.

RSS and JSON Feeds

Makes release information available through supported feed formats.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Free Forever
USD 0/mo
flat rate · billed monthly
  • Unlimited release notes and projects
  • custom domain
  • embeddable widget
  • REST API
  • MCP server
  • up to 1,000 subscribers.

Suitable for individuals and early-stage products.

Source: vendor pricing page →
Team
USD 24/mo
flat rate · billed monthly
  • Includes unlimited releases and projects
  • up to five teammates
  • up to 10,000 subscribers
  • scheduled releases
  • AI writing assistance
  • AI-generated summaries.

The $24 price is for annual billing

Source: vendor pricing page →
Business
USD 48/mo
flat rate · billed monthly
  • unlimited releases, projects, subscribers, and teammates
  • Advanced branding and access-control options.

The $48 price is for annual billing

Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
19
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇲🇽MXN🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇵🇱PLN🇨🇿CZK🇭🇺HUF🇧🇷BRL🇺🇸USD

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