About OnSolve Critical Communications
OnSolve Critical Communications is a communication software from OnSolve that focuses on emergency notifications and crisis management. It provides mass messaging, real-time alerts, and recipient tracking so organizations can effectively communicate during critical situations. This platform allows users to customize templates for different scenarios, ensuring messages are clear and pertinent. Additionally, it supports multiple communication channels, including voice calls, text messages, and emails, to reach recipients where they are. Key capabilities: mass messaging real-time alerts recipient tracking customizable templates multi-channel communication Best for: organizations and businesses that need to communicate effectively during emergencies and crises.
OnSolve Critical Communications (OCC) is a robust, cloud-based solution built to support organizations during emergencies, operational disruptions, and other critical events by ensuring rapid, secure, and targeted communication. Widely used by government agencies, utilities, healthcare providers, financial services, manufacturers, retailers, and more than half of Fortune 500 companies, OCC has established itself as a trusted platform for mass notifications and response management. Its standout feature is the AI-powered risk intelligence, which continuously scans global data sources like weather feeds, social media, and government alerts to detect threats 90% faster than traditional methods, allowing organizations to act proactively and precisely. Users benefit from an intuitive interface with predefined templates, an interactive dashboard, and mapping tools for location-based targeting, though some administrators note a learning curve when configuring advanced workflows. The platform supports multi-modal communication through SMS, voice, email, desktop alerts, and mobile push notifications, with two-way messaging that enables feedback, tracking, and real-time audit trails—capabilities that strengthen situational awareness and decision-making.
Pros & Cons
- +Rapid communication during emergencies and disruptions
- +Location-specific alerts across multiple channels
- +Automated workflows for IT and infrastructure incidents
- +Supports operational continuity and workforce coordination
- +Scalable for global enterprises and government agencies
- +Unified platform for alerting, tracking, and reporting
- −May require integration with existing enterprise systems
- −Potential learning curve for full platform utilization
- −Costs may be high for smaller organizations
- −Dependence on network and device availability for alert delivery
- −Limited visibility into customization options without demo
- −Some features may be redundant for organizations with existing tools
Features
Key features
- Rapid & Reliable Communication
- Enables organizations to quickly and dependably communicate during emergencies and critical events.
- Powerful Automation & Scalability
- Utilizes automated workflows to reduce response time and scales to meet the demands of enterprises and government agencies worldwide.
- Location-Specific Alerts
- Ensures timely alerts are delivered with precision based on the recipient's location during an emergency.
- Unified Platform (Critical Event Management)
- Coordinates and responds to major incidents by combining alerting, tracking, and reporting in one platform.
- IT & Infrastructure Coordination
- Specifically helps IT teams alert stakeholders and automate responses to technical failures like server outages and cybersecurity events.
- Operational & Workforce Communication
- Supports day-to-day communications for shift changes, logistics, and remote team coordination to maintain business continuity.
Additional features
- Rapid Communication
- Allows for very quick sending of messages during emergencies.
- Reliable Communication
- Ensures messages are sent dependably during critical events.
- Communication During Emergencies
- Supports communication in urgent situations like natural disasters and security incidents.
- Communication During Operational Disruptions
- Supports communication during business interruptions, such as logistics delays.
- Communication During Critical Events
- Supports communication during major incidents and crises.
- Powerful Automation
- Uses automated workflows to speed up response and coordinate actions.
- Scalability
- The platform can handle large numbers of users, suitable for global enterprises and government agencies.
- Timely Alerts
- Ensures that alerts are sent at the correct moment.
- Location-Specific Alerts
- Delivers alerts based on the exact location of the recipient.
- Multi-Channel Alerting
- Sends alerts across all available communication channels.
- IT & Infrastructure Alerting
- Specifically alerts stakeholders during technical failures like server outages and cybersecurity events.
- IT Response Coordination
- Helps IT teams quickly organize their response to technical disruptions.
- Operational Communication
- Manages communications for daily business tasks like shift changes and logistics delays.
- Workforce Communication
- Supports communication for coordinating remote teams and general staff updates.
- Critical Event Management (CEM)
- A unified platform that manages all aspects of major incidents, from detection to resolution.
- Alerting (via CEM)
- The notification component within the unified crisis management platform.
- Tracking (via CEM)
- The capability to monitor an incident and people's status in real-time.
- Reporting (via CEM)
- The function to document and analyze the incident response.
- Travel Risk Management
- Provides services to manage and mitigate risks associated with employee travel.
- Risk Intelligence & Analysis
- Offers services to gather, analyze, and provide insights on potential threats.
- Global Security Assistance
- Provides worldwide security support to protect people and assets.
- Medical Evacuation & Assistance
- Offers services to coordinate medical transport and care, including cross-border repatriation.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to OnSolve Critical Communications
TextSpeak NOTIFY!
TextSpeak NOTIFY! is a notification software from TextSpeak Corporation designed for alerting users. It provides…
Workstories
Workstories is a project management software/platform from Workstories that supports collaborative work environments. It includes…
Virtual pager
Virtual Pager is a communication software from info-page that provides real-time messaging solutions. It combines…
SwiftK12
SwiftK12 is a communication software from Rave Mobile Safety that supports school safety and emergency…
About OnSolve Critical Communications
OnSolve Critical Communications is a communication software from OnSolve that focuses on emergency notifications and crisis management. It provides mass messaging, real-time alerts, and recipient tracking so organizations can effectively communicate during critical situations. This platform allows users to customize templates for different scenarios, ensuring messages are clear and pertinent. Additionally, it supports multiple communication channels, including voice calls, text messages, and emails, to reach recipients where they are. Key capabilities: mass messaging real-time alerts recipient tracking customizable templates multi-channel communication Best for: organizations and businesses that need to communicate effectively during emergencies and crises.
OnSolve Critical Communications Details
OnSolve Critical Communications's In-App Market Place
Does OnSolve Critical Communications have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Rapid communication during emergencies and disruptions
- Location-specific alerts across multiple channels
- Automated workflows for IT and infrastructure incidents
- Supports operational continuity and workforce coordination
- Scalable for global enterprises and government agencies
- Unified platform for alerting, tracking, and reporting
- May require integration with existing enterprise systems
- Potential learning curve for full platform utilization
- Costs may be high for smaller organizations
- Dependence on network and device availability for alert delivery
- Limited visibility into customization options without demo
- Some features may be redundant for organizations with existing tools
OnSolve Critical Communications's Support Options
Email Address
support@onsolve.comOnSolve Critical Communications's Alternatives
TextSpeak NOTIFY!
TextSpeak NOTIFY! is a notification software from TextSpeak Corporation designed for alerting users. It provides…
Workstories
Workstories is a project management software/platform from Workstories that supports collaborative work environments. It includes…
Virtual pager
Virtual Pager is a communication software from info-page that provides real-time messaging solutions. It combines…
SwiftK12
SwiftK12 is a communication software from Rave Mobile Safety that supports school safety and emergency…
