About Ontempo Store
Ontempo is an omnichannel retail management platform providing integrated POS, warehouse management, and ERP solutions.
Ontempo is a comprehensive retail management suite designed for multi-branch apparel retailers. It functions as a central source of truth, integrating point-of-sale, warehouse management, and head office operations into a single omnichannel ecosystem. The platform is particularly strong in its ability to provide real-time inventory visibility across the entire supply chain, reducing out-of-stock events and streamlining replenishment. Key capabilities include a flexible promotion engine, universal loyalty programs, and robust warehouse tools like wireless picking and 'put-to-light' systems. Ontempo is built for scalability, offering bespoke solutions rather than rigid off-the-shelf packages, which makes it suitable for growing retail businesses. While it provides powerful reporting through its built-in data warehouse, the system is highly specialized, and pricing is tailored to individual business needs rather than published as standard tiers. Support is provided by a dedicated account manager and a local helpdesk team, emphasizing a partnership-based approach to retail operations.
Pros & Cons
- +Provides a unified view of inventory across all physical branches and online channels.
- +Supports complex omnichannel workflows like click-and-collect and ship-from-store.
- +Offers highly configurable business processes tailored to apparel retail needs.
- +Includes robust warehouse management tools with handheld scanner support.
- +Maintains 100% customer retention through a partnership-focused service model.
- −Pricing is bespoke and not published, requiring direct sales contact for quotes.
- −Implementation timeline is significant, typically requiring three to four months for full deployment.
- −Highly specialized for apparel retail, which may limit suitability for non-retail industries.
Features
Key features
- Omnichannel POS
- Supports desktop and mobile point-of-sale systems with offline functionality and integrated payment processing.
- Warehouse Management
- Provides wireless picking, stocktake functionality, and automated replenishment paths for efficient distribution.
- Inventory Visibility
- Offers real-time tracking of stock on hand, in-transit, and committed orders across all retail branches and web channels.
- Customer Order Management
- Synchronizes webstore and store orders, allowing staff to cancel, change shipping origins, or amend products.
- Product Hierarchy
- Defines products using a three-tiered hierarchy with custom attributes for seasonal planning and SKU allocation.
Additional features
- Loyalty Programs
- Manages universal loyalty programs across branches, websites, and call centers with points-based or complex tiers.
- Promotion Engine
- Supports various offer types including percent discounts, fixed-price, and BOGO, synchronized across web and physical stores.
- Endless Aisle
- Enables stores to take orders for products located in other branches or warehouses.
- Handheld Integration
- Uses iOS and Android devices for counterless sales, stock lookups, and stocktake accuracy.
- Data Warehouse
- Includes built-in reporting cubes for sales analysis and performance reporting across branches and staff.
- Manufacturing Kits
- Tracks production milestones such as lab dips, fit samples, and production samples.
- Courier Integration
- Interfaces with major freight providers for automated delivery label generation.
- Automated Replenishment
- Maintains store-specific minimum stock levels and suggests replenishment orders based on inventory levels.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Ontempo Store
Ontempo is an omnichannel retail management platform providing integrated POS, warehouse management, and ERP solutions.
Ontempo Store Details
Ontempo Store's In-App Market Place
Does Ontempo Store have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
11
Mini Apps
1. Loyalty Program Add-On: Encourage repeat customers by offering a loyalty program that rewards points for purchases made in-store.
2. Inventory Management Add-On: Keep track of stock levels
receive alerts for low inventory
and easily reorder supplies with an inventory management add-on.
3. Customer Relationship Management (CRM) Add-On: Store customer data
track purchase history
and customize marketing campaigns with a CRM add-on.
4. Multi-Store Management Add-On: Manage multiple store locations from one dashboard
synchronize inventory levels
and track sales data with a multi-store management add-on.
5. E-commerce Integration Add-On: Connect your in-store POS system with an e-commerce platform to streamline online and offline sales processes with an e-commerce integration add-on.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$)
Pros & Cons
- Provides a unified view of inventory across all physical branches and online channels.
- Supports complex omnichannel workflows like click-and-collect and ship-from-store.
- Offers highly configurable business processes tailored to apparel retail needs.
- Includes robust warehouse management tools with handheld scanner support.
- Maintains 100% customer retention through a partnership-focused service model.
- Pricing is bespoke and not published, requiring direct sales contact for quotes.
- Implementation timeline is significant, typically requiring three to four months for full deployment.
- Highly specialized for apparel retail, which may limit suitability for non-retail industries.
Ontempo Store's Support Options
Email Address
helpdesk@ontempo.co.nzContact
1-800-555-1234Documentation
https://ontempo.com/docsCommunity Forums
https://ontempo.com/communityOntempo Store's Alternatives
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