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Opal CRM

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Software Status:Discontinued

About Opal CRM

Opal CRM is a customer relationship management software from Opal Wave that supports effective data management and business operations. It offers features for Chemicals, Consumer Products, Discrete Industries, Energy and Renewables, and Financial Services so businesses can manage their customer interactions across various sectors efficiently. Opal CRM helps users simplify their customer data and improve communication strategies while ensuring compliance with industry standards. This platform is designed specifically for organizations looking to improve their customer engagement and data reliability in a competitive marketplace. Key capabilities: master data management customer interaction tracking industry-specific solutions data analytics integration with existing systems Best for: companies in diverse sectors that need reliable CRM solutions to manage customer relationships effectively.

Opal CRM Details

Vendor
Opal CRM - Opal Wave
Year Launched
Location
Opal Wave Solutions Ltd, Cornerstone, 19 Midland Avenue, Hounslow, London TW3 2LL, United Kingdom
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic
Users
Administrators, Sales Representatives, Customer Support Representatives, Marketing Managers, IT Managers
Industries Served
Healthcare, Education, Finance, Retail, Automotive, Technology, Hospitality
Tags
CRM, customer relationship management, sales management, marketing automation, lead management, contact management, customer support, reporting, analytics, small business, enterprise, cloud-based software.

Opal CRM's In-App Market Place

Does Opal CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

6

Mini Apps

1. Opal CRM Mobile App - Stay connected on the go with the Opal CRM mobile app

allowing users to access and update customer information from their smartphones.

2. Email Marketing Integration - Seamlessly integrate your email marketing campaigns with Opal CRM to track and analyze the effectiveness of your email efforts.

3. Social Media Integration - Connect your social media accounts to Opal CRM for a unified view of all customer interactions across various platforms.

4. Reporting and Analytics - Enhance your CRM experience with advanced reporting and analytics tools to gain insights into your customer data and track key metrics.

5. Workflow Automation - Streamline your business processes with workflow automation tools that allow you to set up automated tasks and notifications within Opal CRM.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AED (د.إ), AUD ($), CAD ($), CHF (CHF), CNY (¥), EUR (€), GBP (£), HKD ($), INR (₹), JPY (¥), SGD ($), USD ($)

Pros & Cons

  • Customizable dashboards allow users to see the most relevant information at a glance
  • Integrated email marketing functionality streamlines communication with clients
  • Detailed reporting features provide valuable insights into sales pipelines and performance
  • Mobile compatibility enables users to access CRM on the go
  • Easy integration with other business tools and software for a seamless workflow
  • Steep learning curve for new users
  • Limited customization options for advanced users
  • Lack of integration with other software platforms
  • Reporting functionality could be more robust
  • Customer support response time can be slow at times

Opal CRM's Support Options

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