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openCRX

by CRIXP · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorCRIXP
Year launched2004
StatusActive
LocationCRIXP Corp. Churerstrasse 135 CH-8808 Pfäffikon SZ Switzerland
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About openCRX

OpenCRX is a customer relationship management (CRM) software from CRIXP that supports businesses in managing customer interactions and data. It provides features such as contact management, sales tracking, and reporting tools so organizations can effectively monitor and analyze customer relationships. openCRX allows customization for various business needs and integrates with other systems for improved functionality. With capabilities like account management - lead management - activity tracking - task management - reporting, it helps companies build stronger customer connections. Best for: businesses of all sizes that need a reliable solution for managing customer relationships and sales processes.

OpenCRX is a robust open-source CRM platform designed for organizations seeking flexible, customizable solutions. Its core strength lies in integrating sales, marketing, and customer support functions within a single system, supported by comprehensive groupware features such as email, contacts, and calendaring. The user interface is highly customizable, allowing organizations to tailor dashboards and workflows to specific requirements, making it suitable for a wide range of industries from healthcare to manufacturing. One of OpenCRX’s key advantages is its deep integration capability. It easily connects with email clients like Outlook and Thunderbird, and supports calendar standards such as CalDAV and ICS, facilitating seamless communication and scheduling. Its role-based security ensures sensitive customer data remains protected, while the open-source nature allows companies to modify the system extensively at no licensing cost. The platform's features include managing complex product catalogs with multi-currency pricing, automating sales pipelines, tracking activities, and supporting detailed project management. OpenCRX is highly adaptable, capable of deployment on-premise or in the cloud, and supports numerous languages and currencies for global use.

Pros & Cons

What users like
  • +Rich feature set with futuristic capabilities
  • +Strong functionality and innovative technology
What users flag
  • Poor customer support availability
  • Insufficient documentation and educational resources
  • Requires high technical expertise to configure and use effectively

Features

Key features

Contact & Account Management
Centralizes customer data for comprehensive relationship management.
Product Catalog
Manages products, pricing, and offerings in multiple currencies with flexible rules.
Sales Automation
Automates lead tracking, deal stages, and sales forecasting.
Activity Management
Tracks meetings, calls, tasks, and project activities.
Email & Calendar
Integrated email, calendaring, and contact sharing features.
Document Management
Access easy document sharing and storage.
Business Process Customization
Tailors workflows and UI for specific business needs.
Role-Based Security
Controls user permissions to safeguard sensitive data.
API & Integrations
Supports REST APIs and third-party integrations.
Multi-lingual Support
Deployable in various languages suitable for global organizations.

Additional features

Account Management
Provides a 360° view of customer accounts, contracts, activities, and products for deeper customer insights.
Product & Price Management
Manages products, bundles, and complex pricing rules in multiple currencies.
Sales Pipeline
Tracks deal progress, shares sales info, and accelerates closing of profitable deals.
Activity & Issue Tracking
Coordinates project workflows, monitors incidents, and captures real-time project activities.
Groupware & Collaboration
Manages emails, contacts, and shared calendars with integration via CalDAV, ICS, and more.
Tools & Administration
Enables customization of UI, access control, and the addition of business modules.
Security & Role Management
Implements role-based access control, ensuring data security and appropriate permissions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
10
Billing currencies

Interface languages

EnglishGermanSpanishFrenchItalianDutch

Billing currencies

🇪🇺EUR🇺🇸USD🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇲🇽MXN

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