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Software Status:Active

About Opendock

Opendock is a dock scheduling software from Loadsmart that facilitates centralized dock scheduling and communications. It provides quick and easy communication with brokers, carriers, dispatchers, and drivers so that operations can run more efficiently. Opendock helps to manage appointments, track dock availability, and coordinate arrivals, which reduces delays and increases operational efficiency. The platform allows users to easily adjust schedules and communicate changes to all parties involved. Key capabilities: dock scheduling real-time communication appointment management availability tracking user-friendly interface Best for: logistics professionals that need simplified dock operations and improved communication with all stakeholders.

Opendock Details

Vendor
Loadsmart
Year Launched
2014
Location
175 W. Jackson Blvd Suite 1400 Chicago, IL. 60604
Deployment
cloud
Training Options
videos, demo, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Shippers, Carriers, Third-Party Logistics (3PL) Providers, Warehouse Staff, Distribution Center Managers, Freight Brokers
Industries Served
Logistics and Supply Chain, Transportation, Warehousing, Freight Brokerage, Distribution, Retail, Manufacturing
Tags
Dock Scheduling, Warehouse Management, Logistics, Supply Chain Management, Shipping, Loadsmart.

Opendock's In-App Market Place

Does Opendock have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN (Mex$), BRL (R$), SGD (S$), HKD (HK$), KRW (₩), ZAR (R)

Pros & Cons

  • Easy scheduling for dispatchers, carriers, and customers
  • User-friendly interface even for less tech-savvy users
  • Document upload and storage reduces paper use
  • Inbound truck visibility and appointment tracking
  • Flexible scheduling tools with valuable data insights
  • U.S.-based support and no hidden fees
  • Simple onboarding and navigation
  • Limited document upload functionality (no incremental uploads)
  • Admin access issues affecting usability
  • No shipping report generation
  • Too many users can change schedules without notice
  • Missing fields for key info like actual loading times
  • Billing confusion and dock visibility problems for carriers

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