OpenText Data and Insights logo

OpenText Data and Insights

by OpenText · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorOpenText
Year launched2004
StatusActive
Location275 Frank Tompa Drive Waterloo ON N2L 0A1 Canada
Countries servedGlobal
Languages13
Integrations3+
Free tier
Free trial
Contact salesYES

About OpenText Data and Insights

OpenText Data and Insights is a data analytics platform from OpenText that provides capable insights through real-time analytics and visualization. It combines data embedding, secure analytics, and scalability so organizations can quickly derive actionable insights from their data. The platform supports deployment in various environments, ensuring flexibility and adaptability to meet user needs. Key capabilities: real-time analytics data visualization secure data embedding scalability flexible deployment Best for: organizations that need comprehensive data analysis and visualization solutions for decision-making.

OpenText Data and Insights by OpenText is a comprehensive software solution designed to help businesses enhance their customer experience through data-driven insights. This powerful tool stands out for its ability to analyze vast amounts of customer data and deliver actionable information to drive decision-making. The user interface of OpenText Data and Insights is intuitive and user-friendly, making it easy for users to navigate and access the data they need. The design elements are clean and modern, enhancing the overall user experience. The dashboard is customizable, allowing users to prioritize the data they need most and create personalized views for maximum efficiency. One of the core functionalities that sets OpenText Data and Insights apart from its competitors is its advanced analytics capabilities. The software leverages machine learning and AI to provide predictive insights and recommendations, helping businesses anticipate customer needs and behavior. The real-time data visualization tools are also impressive, allowing users to quickly identify trends and patterns in their data.

Pros & Cons

What users like
  • +Comprehensive enterprise analytics platform spanning BI, ML, and unstructured data
  • +Unified approach across structured and unstructured datasets
  • +Scales for enterprise workloads with cloud/on-prem flexibility
  • +Embeddable dashboards and advanced APIs
  • +Leading-edge conversational AI and predictive models
What users flag
  • Potentially complex deployment requiring specialized expertise
  • Sales and pricing often reserved for enterprise agreements
  • Steep learning curve across varied modules
  • Some components (e.g., IDOL) rely on legacy architectures

Features

Key features

• AI-Powered Insights
Transforms data into actionable intelligence using advanced AI and machine learning algorithms, including built-in ML and generative AI capabilities (OpenText Aviator).
• Real-time Analytics
Processes and analyzes incoming data with ultra-low latency, enabling immediate action for time-sensitive applications.
• Data Lakehouse Compatibility
Unifies structured and unstructured data in one platform, supporting formats like Parquet, ORC, and AVRO.
• High Performance & Scalability
Features a Massively Parallel Processing (MPP) architecture and columnar storage for lightning-fast query performance and scalability on massive datasets.
• Flexible Deployment
Supports deployment on-premises, in the cloud, or in hybrid environments.
• Comprehensive Data Integration
Integrates data from various internal and external sources (file systems, CRM, ERP, EIM systems, trading partners).
• Advanced Analytics Functions
Includes over 650 built-in functions for time series, geospatial, event-pattern matching, and more.
• Data Security & Governance
Provides robust security features like encryption, access controls (role-based), LDAP/Kerberos authentication, and compliance with regulations such as GDPR and HIPAA.
• Customizable Dashboards & Reporting
Allows users to create personalized dashboards and reports with powerful search and filtering capabilities.
• Automated Alerts & Notifications
Configurable alerts for critical situations, process exceptions, or anomalies in data.

Additional features

• Analytics & Business Intelligence
Real-time dashboards, ad-hoc queries, reporting, trend analysis, predictive modeling, prescriptive analytics, descriptive analytics, customer insights, operational analytics, financial analytics, supply chain analytics.
• AI & Machine Learning
In-database ML model building and deployment, text analytics, natural language processing (NLP), generative AI features (e.g., AI-powered search, content enrichment), AI-augmented capture.
• Performance & Scalability
Massively Parallel Processing (MPP), columnar storage optimization, vertical and horizontal scaling, concurrent workload management.
• Collaboration
Features for sharing reports and insights with colleagues and trading partners.
• Customization
API access for custom integrations and development, support for standard programming languages (SQL, R, Python, Java, C/C++).

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
13
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChinese (Simplified)JapaneseKoreanArabicTurkish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇿🇦ZAR

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