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OptimoRoute

by OptimoRoute · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorOptimoRoute
Year launched2012
StatusActive
LocationPalo Alto, US
Countries servedGlobal
Languages13
Integrations6+
Free tier
Free trialYES
Contact sales

About OptimoRoute

OptimoRoute is a routing and scheduling software from OptimoRoute that plans and improves routes for deliveries and mobile workforce management. It combines route improvement, scheduling tools, and real-time tracking so businesses can improve efficiency and reduce costs. This software utilizes advanced algorithms to determine the most effective delivery routes while considering variables such as traffic and delivery time windows. With features that provide support for multiple regions, it can assist companies in various countries, ensuring consistent service across different locations. Key capabilities: route improvement scheduling tools real-time tracking multi-region support advanced algorithms Best for: businesses that need to manage delivery logistics and workforce scheduling effectively.

OptimoRoute by OptimoRoute is a comprehensive and efficient route planning software that caters to a diverse range of industries including delivery services, field service operations, medical logistics, and environmental services. Designed primarily to help businesses plan and optimize routes for mobile workforces, its main objective is to maximize efficiency, reduce fuel costs, and ensure timely deliveries or services. With features such as real-time order tracking, dynamic route adjustments, driver analytics, and weekly planning capabilities, OptimoRoute offers a robust solution that supports operational excellence. It is deployed via the cloud, accessible on SaaS platforms, and is compatible with both Android and iOS mobile devices, making it a flexible tool for teams on the go. The user interface of OptimoRoute is sleek, modern, and geared toward simplicity and functionality. From the first interaction, users find the platform intuitive, thanks to its well-organized dashboard and logical navigation. The interface presents routes visually through maps, with color-coded markers that help users quickly distinguish between tasks and routes. Planning a route is straightforward, with bulk upload options for destinations and an easy-to-use calendar for scheduling.

Pros & Cons

What users like
  • +User-Friendly Interface: Generally considered very easy to use and intuitive, with a clean and fast web interface and a helpful mobile app for drivers, facilitating quick setup and training.
  • +Strong Feature Set: Offers a wide range of features including automated planning, live tracking, accurate ETAs, customer notifications, proof of delivery, analytics, and support for various planning needs (dynamic, recurring, service, sales, truck).
  • +Excellent Customer Support: Frequently praised by users for being responsive, helpful, and effective via phone, email, and chat.
  • +Good Value for Money: Many users find the software affordable and offering good value, appreciating fair pricing options including short-term subscriptions and a generous free trial.
  • +Flexibility: Allows for easily importing orders, copying previous routes, quickly adding new orders, and making changes to routes on the fly.
  • +Suitable for Various Needs: Effective for businesses of all sizes across numerous industries, handling large volumes of orders and routes.
What users flag
  • User Interface & Learning Curve: Despite overall ease of use, some users find certain aspects of the user interface less intuitive or difficult to use (e.g., the timeline), suggesting a potential steeper learning curve for some features.
  • Scheduling Flexibility: A user noted a limitation in scheduling overlapping routes without interrupting current ones.
  • Potential Inconsistencies: One user reported that some reporting data did not appear correct.
  • Pricing Flexibility: While generally seen as affordable, some users feel the pricing structure could be more flexible for businesses with specific delivery windows or lower shipping volumes, and costs can increase with additional options.
  • Driver Acceptance: One user indicated that drivers might get frustrated if the system plans routes that conflict with their preferences or perceived practicalities.

Features

Key features

Automated Planning & Optimization
Automatically plans and optimizes routes and schedules from imported orders, designed to get the most efficient results quickly ("Plan your day instantly," "7x faster planning").
Constraints Handling
Accommodates various real-world constraints during planning, including time windows, dates, driver licensing, and scheduling limitations.
Multi-Driver Support & Workload Balancing
Optimizes routes for multiple drivers and helps balance their workload.
Driver Mobile App
Provides drivers with their optimized routes, order lists, and navigation to each stop.
Live Tracking & ETA
Offers real-time tracking of drivers and provides accurate estimated times of arrival (ETAs).
Customer Notifications
Keeps customers informed about their delivery or service through notifications.
Proof of Delivery
Allows for collecting confirmation once a task is completed.
Analytics
Provides tools for analyzing operational data.

Additional features

Organizing the mobile workforce
The overall purpose of the software, helping to manage teams working in the field.
Automated Planning
Easily import orders and get the most efficient routes & schedules generated automatically.
Route Optimization Software
A key component of the platform focused on finding the most efficient paths for deliveries and services.
Route Planning Software
Provides the tools to plan routes for your mobile workforce.
Dynamic Route Optimization Technology
Allows planning routes instantly and effortlessly creating efficient routes for continually changing schedules.
Constraints Handling
The software accommodates various constraints during planning, including time windows, dates, and licensing requirements.
Multi-driver Support
The software is designed to optimize routes for and manage operations involving multiple drivers or technicians.
Workload Balancing
Helps distribute tasks and stops evenly among your drivers or field personnel.
Driver Mobile App
A phone application specifically for drivers that provides them with their route information and navigation.
Live Tracking
Allows monitoring the real-time location and progress of your drivers.
ETA (Estimated Time of Arrival) Calculation and Display
Provides accurate estimates of when drivers will arrive at each stop.
Customer Notifications
Features to inform customers about their upcoming delivery or service, potentially including real-time updates.
Proof of Delivery Collection
Capability to gather confirmation that a delivery or service has been completed.
Customer Feedback Collection
Allows gathering feedback from customers about their experience.
Analytics and Reporting
Tools to analyze data and gain insights into your operations' performance.
Import Orders
Easily import order data into the software for planning.
Get the most efficient routes & schedules
The primary outcome of the automated planning process, providing optimized plans.
Copy previous routes
Provides the ability to easily duplicate routes that have been planned before.
Add drivers
Allows incorporating new drivers into the system and assigning them to routes.
Edit drivers
Enables modifying information or assignments for existing drivers.
Quickly add new orders
Provides a fast way to incorporate additional orders into existing plans or new routes.
Make changes to routes on the fly
Allows for real-time adjustments to routes even after they have been dispatched.
Import an Excel spreadsheet
A specific method mentioned for easily importing order data.
Figure out the fastest routing instantly among multiple employees with different scheduling constraints
Highlights the software's ability to quickly optimize routes for teams with complex scheduling needs.
Accommodate Time Constraints
Plans routes while respecting specified time windows for stops.
Accommodate Date Constraints
Plans routes while respecting specific dates required for stops.
Accommodate Licensing Constraints
Plans routes while considering any licensing restrictions drivers or vehicles may have.
Accommodate Scheduling Constraints
Plans routes while factoring in the availability and scheduling limitations of your workforce.
Manage Large Volume of Orders/Routes
The software is capable of handling and effectively managing a high quantity of orders and routes.
Web Application (Speedy and Intuitive user interface)
The online interface used by planners and managers, described as fast and easy to understand.
Provides drivers with an order list (via mobile app)
Shows drivers the sequence of stops they need to make on their route.
Provides drivers with navigation to each stop (via mobile app)
Integrates navigation to guide drivers along their optimized route.
Integration API (for developers)
Provides an interface for developers to integrate OptimoRoute's functionality into other software systems.
Access to Help Topics (Support resource)
Provides a library of articles and information for users to find answers to their questions.
Access to FAQ (Support resource)
Provides answers to frequently asked questions about the software.
Access to Support Center (Support resource)
A central hub for accessing various support resources.
Access to Blog (Resource)
Provides articles and insights related to route optimization and the industries served.
Access to "What's New" information (Resource)
Provides updates on recent features and changes to the software.
Industry-Specific Solutions
The software is tailored to meet the specific route planning needs of various industries (e.g., Food Delivery, Field Service, Logistics).
Optimizing Schedule Planning Processes
A core capability focused on creating the most efficient work schedules for mobile teams.
Optimizing Route Planning Processes
A core capability focused on creating the most efficient routes for deliveries and services.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

USD 39

Pro

USD 49

Countries & Languages

Global
Countries served
13
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapaneseKoreanTurkishPolish

Billing currencies

🇺🇸USD

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