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About Oracle Cloud CX

Oracle Cloud CX is a customer use platform from Oracle that provides tools for businesses to manage their customer interactions effectively. It combines Accessibility Policy, QUICK LINKS, and Oracle Cloud Infrastructure to support a user-friendly use for business users. Additionally, it includes Oracle Fusion Cloud Applications and Oracle AI Database to help organizations use advanced technology in their operations. Oracle Cloud CX is built on a cloud platform that incorporates best practices and applied emerging technologies, ensuring that companies can adapt to changing market demands. Key capabilities: Accessibility Policy QUICK LINKS Oracle Cloud Infrastructure Oracle Fusion Cloud Applications Oracle AI Database Best for: businesses that need comprehensive tools for customer engagement and relationship management.

Oracle Cloud CX Details

Vendor
Oracle
Year Launched
1977
Location
Austin, Texas
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
B2B companies, B2C companies, Financial institutions, Healthcare organizations, Government agencies
Industries Served
Retail, Financial Services, Healthcare, Government, Technology
Tags
Customer Experience, Oracle Cloud CX

Oracle Cloud CX's In-App Market Place

Does Oracle Cloud CX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), CHF (Fr), SEK (kr), NOK (kr), INR (₹), SGD ($), HKD ($), KRW (₩), BRL (R$), MXN ($), RUB (₽)

Pros & Cons

  • Customizable: Provides a lot of customization options.
  • Customer Interaction: Great for interacting with customers, giving a positive impression of the company.
  • Comprehensive Reporting: Comes with numerous reports and powerful tools.
  • Seamless Deployment: Helps deploy new software to users seamlessly and provides a good customer interface.
  • Boring Interface: The interface and graphics can be dull and may need improvement in future versions.
  • Steep Learning Curve: Difficult to use at first, though users get accustomed over time.
  • Performance Issues: The program can be slow and laggy, requiring users to adapt to its pace.
  • Occasional Crashes: The software may crash occasionally and run slow at times.

Oracle Cloud CX's Support Options

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