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Oracle Communication Cloud Service

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About Oracle Communication Cloud Service

Oracle Communication Cloud Service is a communications platform from Oracle that supports the creation of new digital experiences with 5G and IoT business models. It combines communications reimagined for 5G and beyond, Oracle Communications industry spotlight, and communications success stories so businesses can use advanced communication capabilities. This platform also provides access to valuable resources, helping users to stay informed and competitive. With a suite of cloud applications and reliable network infrastructure, Oracle Communication Cloud Service facilitates the development and deployment of modern services. Key capabilities: 5G and IoT support industry insights success case studies resource library cloud applications Best for: businesses that need to develop advanced communication strategies.

Oracle Communication Cloud Service Details

Vendor
Oracle
Year Launched
Location
500 Oracle Parkway, Redwood City, CA 94065, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Chinese, Spanish, French, German, Italian, Japanese, Korean, Portuguese, Dutch, Russian, Turkish, Arabic, Swedish, Danish, Finnish, Norwegian
Users
Administrators, Marketing Managers, Customer Service Representatives, Sales Executives, IT Managers, Finance Managers, Legal Compliance Officers.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Communication
Tags
Customer Communications Management, Oracle, Cloud Service

Oracle Communication Cloud Service's In-App Market Place

Does Oracle Communication Cloud Service have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

11

Mini Apps

1. Oracle Eloqua: A marketing automation platform that helps businesses create personalized marketing campaigns and track customer engagement.

2. Oracle Responsys: An email marketing platform that enables businesses to create and send personalized email campaigns to customers.

3. Oracle Social Cloud: A social media management platform that allows businesses to create

schedule

and analyze social media posts across multiple platforms.

4. Oracle RightNow: A customer service platform that helps businesses manage and track customer interactions

providing a seamless customer experience.

5. Oracle Marketing Cloud: A comprehensive marketing platform that includes tools for lead generation

lead scoring

and customer segmentation.

6. Oracle Maxymiser: A website optimization platform that allows businesses to test and optimize website content for optimal customer engagement.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Aed (د.إ), Sar (ر.س), Ils (₪)

Pros & Cons

  • Streamlines communication process between businesses and customers
  • Provides personalized and targeted messages for more effective communication
  • Improves customer engagement with interactive messaging capabilities
  • Enhances brand reputation through consistent and professional communication
  • Increases customer satisfaction with timely and relevant notifications
  • Reduces operational costs by automating communication processes
  • Expensive licensing costs may be prohibitive for smaller businesses
  • Steep learning curve for users unfamiliar with Oracle products
  • Limited customization options for users looking for highly tailored solutions
  • Technical issues and bugs reported by some users, leading to disruptions in communication processes.

Oracle Communication Cloud Service's Support Options

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