Oracle CRM On Demand

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Software Status:Active

About Oracle CRM On Demand

Oracle CRM On Demand is a customer relationship management software from Oracle that helps businesses manage customer interactions. It includes features such as sales force automation, customer service management, and marketing automation so organizations can effectively track customer engagements and improve sales performance. This platform provides reliable reporting tools, customizable dashboards, and mobile access to facilitate real-time data usage. Oracle CRM On Demand is designed to support small to medium-sized enterprises looking to improve their customer service capabilities and drive sales growth. Key capabilities: sales tracking case management marketing campaign management reporting and analytics mobile access Best for: businesses that need a comprehensive solution for managing customer relationships and driving sales activities.

Oracle CRM On Demand Details

Vendor

Oracle

Year Launched

1977

Location

Austin, Texas

Deployment

cloud, ios, android

Training Options

demo, account manager, community

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese

Users

Business users, administrators, sales representatives, executives, and partners.

Industries Served

Insurance, Education, Finance, Retail

Oracle CRM On Demand's In-App Market Place

Does Oracle CRM On Demand have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), RUB (₽), BRL (R$), HKD (HK$)

Pros & Cons

1. Comprehensive CRM functionality for sales, marketing, and customer service.
2. Seamless integration with other Oracle products, providing a unified enterprise experience.
3. Advanced reporting and analytics to gain actionable insights into sales and customer data.
4. Mobile CRM capabilities for on-the-go access and productivity.
5. Customization options to tailor the CRM to specific business processes and industry needs.

1. Complexity for small businesses or companies without dedicated IT teams due to the vast range of features and customizations.
2. Learning curve associated with navigating the platform's many tools and configurations.
3. May require additional Oracle products to unlock full functionality, making it less ideal for businesses not already using Oracle solutions.
4. Limited flexibility in some areas when compared to more specialized CRM platforms like Salesforce or HubSpot.