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Orange Bank

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Software Status:Active

About Orange Bank

Orange Bank is a banking platform from Orange that provides a digital banking use. It includes features such as customer contact options, claim processing, legal mentions, data protection, and accessibility support so users can manage their finances conveniently and securely. Orange Bank caters to former clients with specific queries regarding ongoing or repaid credit, as well as account closure processes. Users can also find information on how to retrieve remaining account balances. Key capabilities: Customer contact options Claim processing Legal mentions Data protection Accessibility support Best for: former banking clients that need assistance with credit inquiries and account management.

Orange Bank Details

Vendor
Orange
Year Launched
2002
Location
67 rue Robespierre, Montreuil, Île-de-France 93100, FR
Deployment
cloud
Training Options
Countries Served
All Countries
Languages
English, French
Users
Former Orange Bank customers, Loan holders, Account holders, Consumers seeking financial services, Individuals managing personal loans or savings
Industries Served
Online banking, Mobile banking, Personal loans, Savings accounts, Financial services
Tags
Banking system, Mobile banking, Online banking, Financial services, Personal finance, Mobile app, Digital banking, Payment services, Account management, Transaction tracking

Orange Bank's In-App Market Place

Does Orange Bank have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CHF (Fr), CNY (¥), SEK (kr), INR (₹), RUB (₽), ZAR (R), KRW (₩), TRY (₺), SGD ($), HKD ($), NOK (kr), MXN ($), BRL (R$), PLN (zł)

Pros & Cons

  • Clear Communication: The website provides clear and concise information about the closure of Orange Bank.
  • Actionable Steps: Clear instructions are given to former customers on what steps to take, such as downloading important documents and contacting customer support.
  • Dedicated Support: A dedicated support channel is available for former customers to address their queries and concerns.
  • Transparency: The website is transparent about the reasons for the closure and the impact on customers.
  • Limited Information: While the website provides essential information, some customers may require more detailed explanations or specific guidance.
  • Potential for Confusion: The website's structure and navigation could be improved to make it easier for customers to find the information they need.
  • Language Barrier: The website is primarily in French, which may limit its accessibility to non-French-speaking customers.
  • Lack of Proactive Communication: While the website provides information, it's unclear if Orange Bank has proactively reached out to customers to inform them about the closure and necessary actions.

Orange Bank's Support Options

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