About Order Tiger
Order Tiger is an online food ordering system from Order Tiger that supports independent restaurants, multi-stores, dark kitchens, marketplaces, and other on-demand businesses worldwide. It provides high-quality features such as customizable menus, reliable reporting tools, and customer engagement options so users can effectively manage their food business online. With Order Tiger, restaurants can increase their first-party sales, as customers using the platform average a notable 45% in direct sales, compared to the typical 10-15%. This system includes user-friendly integrations that make setup easy and a variety of marketing tools to promote services. Key capabilities: customizable menus reliable reporting tools customer engagement options user-friendly integrations marketing tools Best for: restaurant owners and managers that need to improve their online ordering capabilities.
Order Tiger is a robust, on-demand online ordering and delivery management platform designed to empower restaurants, multi-store chains, cloud kitchens, virtual brands, and food marketplaces worldwide. Purpose-built for modern food businesses, the platform combines online ordering, built-in marketing, direct delivery, in-app payments, and real-time analytics into a unified system. Order Tiger allows restaurants to launch branded mobile apps, websites, and QR-based ordering systems, helping increase direct orders while reducing dependency on third-party platforms. With integrated marketing tools, businesses can run automated email, SMS, and push notification campaigns to retain customers and boost engagement. Its delivery software integration with fleets such as Uber Direct, DoorDash Drive, VROMO, and local providers ensures efficient last-mile delivery, often achieving under 30-minute delivery times. The platform also supports loyalty and rewards programs, enabling restaurants and marketplaces to cultivate repeat business. Multi-vendor marketplace support allows seamless onboarding, menu management, order monitoring, and automated merchant billing, making it ideal for franchises or food marketplaces. Order Tiger is globally available, supporting multiple currencies, languages, and hyper-local delivery networks across the UK, US, Canada, Australia, Europe, ASEAN, and LATAM.
Pros & Cons
- +Good solution for promoting brand visibility and increasing overall business revenue.
- +Easy to use platform, intuitive for users across different experience levels.
- +Customer service rated highly, responsive and helpful with most inquiries.
- +Features adequately support brand growth and business operations for restaurants.
- −Software does not work properly and causes serious customer-facing issues.
- −Support is slow, ineffective, creating frustration and operational difficulties for users.
- −Paid setup may deliver no product, causing wasted time and money.
- −Limited reliability and poor performance negatively impact reputation with customers.
Features
Key features
- Branded Online Ordering Website – Provides a professional website customized to each restaurant or marketplace to attract more customers and boost orders.
- Branded Mobile Apps – Offers iOS and Android apps under your brand, giving customers direct access to your store and increasing loyalty.
- Loyalty & Rewards Program – Built-in rewards engine encourages repeat visits and customer retention.
- Automated Customer Marketing – Smart email, SMS, and push campaigns run automatically to engage customers and drive sales.
- Direct Delivery Integration – Seamlessly integrates with global and local delivery fleets for real-time, on-demand delivery.
- Multi-Vendor Marketplace Support – Enables businesses to manage multiple vendors, menus, and orders in one platform.
- Order Monitoring & Automated Rejection – Tracks order acceptance and can automatically reject pending orders to reduce manual oversight.
Additional features
- Online Ordering System – Enables frictionless ordering via website, apps, and QR codes for higher conversion rates.
- Integrated Payment Processing – Supports Stripe, Apple Pay, and Google Pay for secure online transactions.
- Delivery Fleet Integration – Works with Uber Direct, DoorDash Drive, VROMO, Gophr, and multiple third-party fleets.
- POS Printer Support – Prints order receipts instantly and integrates with stock and sales management.
- Merchant Billing Automation – Automatically generates invoices and billing for marketplace vendors.
- Multi-Language & Multi-Currency Support – Available globally with support for different languages and currencies.
- Data Analytics & Insights – Provides real-time reporting on orders, sales, and customer behavior.
- Menu Management – Vendors can update menus directly from their dashboards or through admin support.
- Flexible Marketplace Monetization – Supports fixed fees, per-order commissions, or hybrid billing models.
- Customer Engagement Tools – Includes push notifications, email, SMS campaigns, and in-app messaging for retention.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Order Tiger
Order Tiger is an online food ordering system from Order Tiger that supports independent restaurants, multi-stores, dark kitchens, marketplaces, and other on-demand businesses worldwide. It provides high-quality features such as customizable menus, reliable reporting tools, and customer engagement options so users can effectively manage their food business online. With Order Tiger, restaurants can increase their first-party sales, as customers using the platform average a notable 45% in direct sales, compared to the typical 10-15%. This system includes user-friendly integrations that make setup easy and a variety of marketing tools to promote services. Key capabilities: customizable menus reliable reporting tools customer engagement options user-friendly integrations marketing tools Best for: restaurant owners and managers that need to improve their online ordering capabilities.
Order Tiger Details
Order Tiger's In-App Market Place
Does Order Tiger have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
GBP (£)
Pros & Cons
- Good solution for promoting brand visibility and increasing overall business revenue.
- Easy to use platform, intuitive for users across different experience levels.
- Customer service rated highly, responsive and helpful with most inquiries.
- Features adequately support brand growth and business operations for restaurants.
- Software does not work properly and causes serious customer-facing issues.
- Support is slow, ineffective, creating frustration and operational difficulties for users.
- Paid setup may deliver no product, causing wasted time and money.
- Limited reliability and poor performance negatively impact reputation with customers.
Order Tiger's Support Options
Order Tiger's Alternatives
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