About Patela
Patela is a software platform from Stencil Technologies that provides a comprehensive toolkit for communication and service management. It includes services for support, contact management, Turbomail for email solutions, and realFACE for identity verification so users can efficiently manage interactions and secure communications. Patela's features enable organizations to simplify their processes and facilitate better customer engagement. It is designed to assist both small businesses and large enterprises in effectively handling customer inquiries and service requests. Key capabilities: services contact management Turbomail realFACE identity verification Best for: organizations that need effective communication and service management solutions.
Patela is the digital backbone that the traditional cooperative sector has long needed. By moving away from manual ledgers and Excel sheets, it brings bank-grade transparency to community-based finance. Its greatest strength is the end-to-end automation of the loan lifecycle, which allows cooperative managers to focus on growth rather than chasing repayments. While it requires a cultural shift for members used to paper records, its ability to provide real-time financial visibility makes it an essential tool for any forward-thinking cooperative or micro-lending group in Bostwana.
Pros & Cons
- Automatically calculates interest and penalties
- Makes generating reports for regulatory bodies much faster.
- Easily handles a transition from 50 members to 50,000 members without system lag.
- Virtually eliminates the risk of manual bookkeeping errors
- It is built exactly for the unique logic of cooperatives.
- Standard support is generally limited to West African business hours.
- It requires stable internet for real-time operations.
- Deeply specific custom features may require additional development fees.
Features
Key features
A centralized database to manage member profiles, KYC documents, and membership status (active, dormant, or exited).
Automates the tracking of periodic contributions, allowing members to see their balances in real-time and managers to generate schedules.
Handles the entire loan process from application and appraisal to approval, disbursement, and automated repayment tracking.
A robust general ledger system that automatically records every transaction, ensuring the cooperative’s books are always balanced.
Simplifies the complex process of calculating annual dividends based on member contributions and the cooperative’s surplus.
Additional features
Allows members to log in, view balances, and apply for loans via web or mobile.
Generates financial statements, aging reports, and member activity summaries.
Comprehensive logging of all administrative actions for transparency and security.
For cooperatives that sell commodities to members (e.g., rice, electronics) on credit.
Supports various interest models (simple, reducing balance, etc.) for both loans and savings.
Granular permissions for staff, from tellers to executive board members.
Secure digital storage for member IDs, loan agreements, and collateral documents.
Automated alerts for successful contributions or loan repayment reminders.
Tracks fixed assets owned by the cooperative.
Support for managing cooperative elections and AGM voting processes.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Patela
Patela is a software platform from Stencil Technologies that provides a comprehensive toolkit for communication and service management. It includes services for support, contact management, Turbomail for email solutions, and realFACE for identity verification so users can efficiently manage interactions and secure communications. Patela's features enable organizations to simplify their processes and facilitate better customer engagement. It is designed to assist both small businesses and large enterprises in effectively handling customer inquiries and service requests. Key capabilities: services contact management Turbomail realFACE identity verification Best for: organizations that need effective communication and service management solutions.
Patela Details
Patela's In-App Market Place
Does Patela have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
BWP (BWP)
Pros & Cons
- Automatically calculates interest and penalties
- Makes generating reports for regulatory bodies much faster.
- Easily handles a transition from 50 members to 50,000 members without system lag.
- Virtually eliminates the risk of manual bookkeeping errors
- It is built exactly for the unique logic of cooperatives.
- Standard support is generally limited to West African business hours.
- It requires stable internet for real-time operations.
- Deeply specific custom features may require additional development fees.
Patela's Support Options
Email Address
info@stenciltechnologies.comContact
+267 3165466Patela's Alternatives
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