Patela logo

Patela

by Stencil Technologies · Since 2018
No reviews yet
Active1+ countriesCloud
Quick facts
VendorStencil Technologies
Year launched2018
StatusActive
LocationPlot 54368, iTowers Unit 4A Gaborone Botswana
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Patela

Patela is a software platform from Stencil Technologies that provides a comprehensive toolkit for communication and service management. It includes services for support, contact management, Turbomail for email solutions, and realFACE for identity verification so users can efficiently manage interactions and secure communications. Patela's features enable organizations to simplify their processes and facilitate better customer engagement. It is designed to assist both small businesses and large enterprises in effectively handling customer inquiries and service requests. Key capabilities: services contact management Turbomail realFACE identity verification Best for: organizations that need effective communication and service management solutions.

Patela is the digital backbone that the traditional cooperative sector has long needed. By moving away from manual ledgers and Excel sheets, it brings bank-grade transparency to community-based finance. Its greatest strength is the end-to-end automation of the loan lifecycle, which allows cooperative managers to focus on growth rather than chasing repayments. While it requires a cultural shift for members used to paper records, its ability to provide real-time financial visibility makes it an essential tool for any forward-thinking cooperative or micro-lending group in Bostwana.

Pros & Cons

What users like
  • +Automatically calculates interest and penalties
  • +Makes generating reports for regulatory bodies much faster.
  • +Easily handles a transition from 50 members to 50,000 members without system lag.
  • +Virtually eliminates the risk of manual bookkeeping errors
  • +It is built exactly for the unique logic of cooperatives.
What users flag
  • Standard support is generally limited to West African business hours.
  • It requires stable internet for real-time operations.
  • Deeply specific custom features may require additional development fees.

Features

Key features

Member Management
A centralized database to manage member profiles, KYC documents, and membership status (active, dormant, or exited).
Savings & Contribution Automation
Automates the tracking of periodic contributions, allowing members to see their balances in real-time and managers to generate schedules.
Loan Lifecycle Management
Handles the entire loan process from application and appraisal to approval, disbursement, and automated repayment tracking.
Automated Accounting & GL
A robust general ledger system that automatically records every transaction, ensuring the cooperative’s books are always balanced.
Dividend Calculation Engine
Simplifies the complex process of calculating annual dividends based on member contributions and the cooperative’s surplus.

Additional features

Member Self-Service Portal
Allows members to log in, view balances, and apply for loans via web or mobile.
Reporting & Analytics
Generates financial statements, aging reports, and member activity summaries.
Audit Trail
Comprehensive logging of all administrative actions for transparency and security.
Inventory Management
For cooperatives that sell commodities to members (e.g., rice, electronics) on credit.
Interest Computation
Supports various interest models (simple, reducing balance, etc.) for both loans and savings.
Role-Based Access Control
Granular permissions for staff, from tellers to executive board members.
Document Management
Secure digital storage for member IDs, loan agreements, and collateral documents.
SMS/Email Notifications
Automated alerts for successful contributions or loan repayment reminders.
Asset Management
Tracks fixed assets owned by the cooperative.
E-Voting Integration
Support for managing cooperative elections and AGM voting processes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Bostwana

Interface languages

English

Billing currencies

BWP

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