About Pega Workforce Intelligence

Pega Workforce Intelligence is a workforce analytics software from Pegasystems that helps organizations gain insights into employee performance and productivity. It provides features such as real-time activity tracking, performance benchmarking, and advanced analytics so businesses can make informed decisions based on data. With Pega Workforce Intelligence, users can visualize workflows, identify areas for improvement, and monitor team engagement. This platform is designed to assist management in understanding how work is being done and where efficiencies can be found. Key capabilities: activity tracking performance analysis data visualization reporting benchmarking Best for: managers and team leaders that need to assess workforce productivity and drive performance improvements.

Pega Workforce Intelligence Details

Vendor
Pegasystems
Year Launched
1983
Location
Pegasystems Inc. One Rogers Street Cambridge, MA 02142 USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese
Users
HR Managers, Operations Managers, Data Analysts, Team Leaders
Industries Served
Healthcare, Banking, Insurance, Retail, Telecommunications, Manufacturing, Energy
Tags
HR Analytics, Workforce Intelligence, Employee monitoring, Productivity tracking, Data analytics, Performance management

Pega Workforce Intelligence's In-App Market Place

Does Pega Workforce Intelligence have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. Pega Robotic Automation: This add-on allows users to automate repetitive tasks and streamline business processes using robotic technology.

2. Pega Customer Service: Enhance your workforce intelligence platform with customer service capabilities like omni-channel communication

case management

and automation.

3. Pega Marketing: Integrate marketing automation tools to personalize interactions

target specific audiences

and analyze campaign effectiveness.

4. Pega Sales Automation: Improve sales team performance by enabling process automation

lead management

and sales forecasting within the workforce intelligence platform.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), AED (د.إ), SGD (S$), CHF (CHF), MXN (Mex$), SEK (kr), NZD (NZ$), ZAR (R), BRL (R$), HKD (HK$), DKK (kr), NOK (kr), KRW (₩)

Pros & Cons

  • Provides valuable insights into employee behavior and productivity
  • Helps identify areas for improvement in workforce performance and efficiency
  • Allows for data-driven decision making in HR processes
  • Helps monitor compliance with policies and regulations
  • Provides real-time monitoring of employee activity to optimize workflows and resources
  • Steep learning curve for new users
  • Limited customization options for reports and dashboards
  • Integration with other HR systems can be challenging
  • High cost of implementation and ongoing maintenance
  • Lack of advanced predictive analytics features
  • Limited support for time tracking and productivity monitoring
  • Requires dedicated IT resources for data management and troubleshooting

Pega Workforce Intelligence's Support Options

Email Address

support@pega.com

Pega Workforce Intelligence's Alternatives