About Performance Analytics
Performance Analytics is a software platform from ServiceNow designed to improve organization performance and deliver successful service delivery. It combines learning, access to sales support, and demo viewing options so organizations can make informed decisions based on industry-leading metrics and benchmarks. This platform provides users the ability to understand performance at a granular level, helping them identify areas for improvement and implement data-driven strategies. With features that support global operations, Performance Analytics facilitates a comprehensive view of performance metrics across various service lines. Key capabilities: industry metrics benchmarks data visualization sales support demo access Best for: organizations that need to assess and improve service delivery performance.
Performance Analytics offers a comprehensive suite of Corporate Performance Management (CPM) and analytics solutions tailored for organizations seeking to optimize their financial and operational performance. With over 20 years of experience in implementing and advising on CPM technologies, the platform demonstrates a strong understanding of client needs, emphasizing collaborative leadership and long-term client loyalty. Their focus on listening to stakeholders ensures that solutions are not only functional but also aligned with organizational goals, providing a personalized approach that sets them apart from other providers. The platform covers a wide range of functions, including budgeting and planning, financial consolidation, account reconciliation, customer and product profitability, lease accounting, and reporting and business intelligence. Each module is designed to help organizations streamline complex financial processes, improve accuracy, and gain actionable insights. Performance Analytics also offers a variety of services, including implementation, advisory, and managed services, making it suitable for businesses at different stages of technology adoption. Partnering with leading technology vendors such as SAP, OneStream, JustPerform, and RapidViews, Performance Analytics leverages best-in-class solutions while providing expert guidance on their integration.
Pros & Cons
- +Offers end-to-end services including implementation, advisory, and managed support.
- +Streamlines budgeting, planning, and financial consolidation for better accuracy.
- +Advanced reporting and business intelligence tools enable data-driven decision making.
- +Customer and product profitability analysis helps optimize revenue and operational focus.
- +Lease accounting features ensure compliance with global accounting standards efficiently.
- −Advanced features may overwhelm users who lack experience with CPM platforms.
- −Reporting setup and dashboard configuration can be time-consuming initially.
- −Dependence on partner vendor updates can delay access to new functionalities.
- −Some users may need continuous advisory support to fully leverage analytics insights.
- −The platform may require consistent internal data quality to deliver accurate outputs.
Features
Key features
- Budgeting & Planning
- Streamlines financial planning and forecasting to improve accuracy and efficiency.
- Financial Consolidation
- Automates the consolidation of financial data across multiple entities for accurate reporting.
- Account Reconciliation
- Simplifies reconciliation processes, reducing errors and improving audit readiness.
- Customer & Product Profitability
- Provides insights into profitability at customer and product levels to support strategic decisions.
- Lease Accounting
- Manages lease obligations and compliance with accounting standards efficiently.
- Reporting & Business Intelligence
- Offers advanced analytics and reporting tools to support data-driven decisions.
- Implementation Services
- Guides organizations through CPM software setup and deployment for smooth integration.
- Advisory Services
- Provides expert guidance on best practices, strategy, and technology adoption.
- Managed Services
- Delivers ongoing support and management of CPM systems to ensure optimal performance.
Additional features
- Budgeting & Planning
- Streamlines financial planning and forecasting to improve accuracy and efficiency.
- Financial Consolidation
- Automates the consolidation of financial data across multiple entities for accurate reporting.
- Account Reconciliation
- Simplifies reconciliation processes, reducing errors and improving audit readiness.
- Customer & Product Profitability
- Provides insights into profitability at customer and product levels to support strategic decisions.
- Lease Accounting
- Manages lease obligations and compliance with accounting standards efficiently.
- Reporting & Business Intelligence
- Offers advanced analytics and reporting tools to support data-driven decisions.
- Implementation Services
- Guides organizations through CPM software setup and deployment for smooth integration.
- Advisory Services
- Provides expert guidance on best practices, strategy, and technology adoption.
- Managed Services
- Delivers ongoing support and management of CPM systems to ensure optimal performance.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Performance Analytics
Performance Analytics is a software platform from ServiceNow designed to improve organization performance and deliver successful service delivery. It combines learning, access to sales support, and demo viewing options so organizations can make informed decisions based on industry-leading metrics and benchmarks. This platform provides users the ability to understand performance at a granular level, helping them identify areas for improvement and implement data-driven strategies. With features that support global operations, Performance Analytics facilitates a comprehensive view of performance metrics across various service lines. Key capabilities: industry metrics benchmarks data visualization sales support demo access Best for: organizations that need to assess and improve service delivery performance.
Performance Analytics Details
Performance Analytics's In-App Market Place
Does Performance Analytics have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (元), SEK (kr), INR (₹), RUB (₽), HKD (HK$), SGD (S$)
Pros & Cons
- Offers end-to-end services including implementation, advisory, and managed support.
- Streamlines budgeting, planning, and financial consolidation for better accuracy.
- Advanced reporting and business intelligence tools enable data-driven decision making.
- Customer and product profitability analysis helps optimize revenue and operational focus.
- Lease accounting features ensure compliance with global accounting standards efficiently.
- Advanced features may overwhelm users who lack experience with CPM platforms.
- Reporting setup and dashboard configuration can be time-consuming initially.
- Dependence on partner vendor updates can delay access to new functionalities.
- Some users may need continuous advisory support to fully leverage analytics insights.
- The platform may require consistent internal data quality to deliver accurate outputs.
Performance Analytics's Support Options
Email Address
support@servicenow.comContact
1-888-603-3287Documentation
https://docs.servicenow.comCommunity Forums
https://community.servicenow.comPerformance Analytics's Alternatives
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