PhingooCRM is a CRM software from PhingooCRM designed for call center management. It provides features like A propos, Actualités, and Nous contacter, so businesses can manage customer interactions efficiently. This solution includes a dedicated CRM for call centers, allowing teams to improve their customer relationship management efforts. PhingooCRM is tailored to improve sales productivity and facilitate effective communication with clients. Key capabilities: A propos Actualités Nous contacter CRM centre d'appels Découvrez nos offres Best for: businesses that need an effective solution for managing customer relationships within a call center environment.
PhingooCRM is an advanced, cloud-based CRM solution meticulously tailored for call centers and telecommunication businesses. Its user-friendly interface simplifies complex operations, enabling agents and managers to easily access call logs, recordings, scripts, and contact information. The platform offers features like dynamic arguments, file management, contact directories, and blacklists, all designed to optimize call operations and improve customer engagement. Its high-quality VoIP services, via SIP trunks, allow for unlimited calls with excellent audio clarity, making it an essential tool for modern call centers. Pricing for PhingooCRM is highly flexible to accommodate various sizes and types of contact centers. The platform offers two main plans: a no-commitment option with four tiers—Basic at €29.90, Lite at €49.90, Premium at €119.90, and Business at €99.90. For organizations willing to commit long-term, discounted plans are available: Basic at €19.90, Lite at €39.90, Premium at €109.90, and Business at €89.90. These plans include core features such as file management, recordings, contact handling, scheduling, and security. Its affordable pricing structure and comprehensive feature set make it suitable for small to large-scale call centers across Europe.
Complete oversight and flexible handling of contact resources and lists.
Easily adapt and add complex communication scripts.
Search, listen, and download call recordings with filtering options.
Block unwanted contacts quickly to avoid unnecessary calls.
Centralized contact management for advanced searching and interaction history.
Coordinate schedules across team members for better call dispatching.
Premium SIP trunks with no channel limitations ensure clear communication.
Tracks all call activity for performance improvement.
Records calls for quality and training purposes.
Provides robust security and data protection features.
Ensures easy recovery of data.
Unlimited calls with high-quality SIP trunks.
Manage multiple agents and campaigns easily.
Prevents unwanted contacts from calling.
Optimizes team scheduling via shared calendars.
Controls access based on user roles for granular permissions.
Gains insights to improve call center performance.
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PhingooCRM is a CRM software from PhingooCRM designed for call center management. It provides features like A propos, Actualités, and Nous contacter, so businesses can manage customer interactions efficiently. This solution includes a dedicated CRM for call centers, allowing teams to improve their customer relationship management efforts. PhingooCRM is tailored to improve sales productivity and facilitate effective communication with clients. Key capabilities: A propos Actualités Nous contacter CRM centre d'appels Découvrez nos offres Best for: businesses that need an effective solution for managing customer relationships within a call center environment.
Does PhingooCRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
NA
EUR (€)
Email Address
support@phingoocrm.comContact
+33 (0) 1 83 73 60 3Unleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
Trembi is a project management software from Trembi that supports teams in planning and executing…
Skynamo is a sales management software from Skynamo that supports field sales teams in managing…
Sense Talent Engagement Platform is a talent engagement software from Sense that supports recruitment and…