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Software Status:Active

About PhonEX ONE

PhonEX ONE is a call management software from MIND CTI that provides comprehensive telecommunication solutions. It includes features such as call billing, reporting, and management, allowing organizations to efficiently track and analyze their telecommunications expenses. Designed for businesses of all sizes, the platform supports multi-site environments, helping to centralize call data and improve financial oversight. PhonEX ONE also offers real-time monitoring and alerts to ensure optimal usage of telecom resources. Key capabilities: call billing reporting call management real-time monitoring multi-site support Best for: organizations that need to manage and analyze telecommunications costs effectively.

PhonEX ONE Details

Vendor
MIND CTI
Year Launched
1995
Location
10306 Eaton Pl , Suite 300, Fairfax, VA 22030, US
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese
Users
Enterprises, Service Providers, Government Agencies, Contact Centers
Industries Served
Healthcare, Education, Finance, Telecommunications, Retail, Manufacturing, Hospitality, Public Sector, IT & Technology
Tags
Call Accounting, PhonEX ONE, TASKE Technology, telecommunications, reporting, call management, call tracking, call monitoring

PhonEX ONE's In-App Market Place

Does PhonEX ONE have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), MXN (Mex$), INR (₹), RUB (₽)

Pros & Cons

  • Comprehensive Features: Offers robust call accounting, management, and expense control.
  • Scalable and Platform Independent: Supports various PBX platforms and scales to multi-site, multi-lingual, and multi-currency environments.
  • Cost Savings: Helps optimize network resources and reduce telecom expenses.
  • Automation: Offers automation features for tasks like reporting.
  • Advanced Reporting and Budget Management: Provides detailed reporting and budget management tools.
  • Installation Time: One user mentioned a longer-than-expected installation time.
  • Ease of Use Concerns: One user found it somewhat difficult to access and reported poor customer service.
  • Limited Reviews: Only four reviews are available on Capterra, making it difficult to get a broad perspective.

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