About PinPoint Status
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PinPoint Status Details
Vendor
PinPoint Status
Year Launched
2018
Location
Bedford Hts., Ohio, 44146
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
United States
Languages
English
Users
Manager, Customer Service Representative, Marketing Coordinator
Industries Served
Healthcare, Education, Finance, Retail, Government, Manufacturing, Insurance, Telecommunications, Utilities, Hospitality.
Tags
Appointment Reminders, Customer Communication, Field Service Management, Scheduling Software, GPS Tracking, Customer Satisfaction, Mobile App, Real-time Updates, Service Industry, Text Messaging, Online Reviews
PinPoint Status's In-App Market Place
Does PinPoint Status have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥)
Pros & Cons
- Reduces Missed Appointments: Automated reminders and real-time arrival updates significantly decrease no-shows, improving efficiency and revenue.
- Enhances Customer Satisfaction: Provides customers with transparency and control over their appointments, leading to a better service experience.
- Streamlined Communication: Offers easy two-way text messaging, reducing the need for traditional phone tag and improving response times.
- Automated Reputation Management: Simplifies the process of collecting positive customer reviews, boosting online reputation.
- Niche Focus: While beneficial for specific industries, its specialized focus might not be ideal for businesses outside of service-based models with scheduled appointments.
- Per-Technician Pricing Model: For very large organizations with many technicians, the per-tech monthly fee could potentially scale up significantly.
- Limited customer support options
PinPoint Status's Support Options
Email Address
support@pinpointstatus.comChatbot
Available