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Pisano

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Software Status:Active

About Pisano

Pisano is a customer feedback management platform from Pisano that helps organizations gather and analyze customer insights. It includes survey management, data analytics, and reporting tools so businesses can make informed decisions based on customer feedback. The platform allows users to create customizable surveys, track customer satisfaction metrics, and generate insightful reports to identify trends. Pisano also integrates with other software solutions for a more comprehensive approach to customer use management. Key capabilities: survey creation data analytics reporting tools integration support trend analysis Best for: businesses that need to capture and understand customer sentiments effectively.

Pisano Details

Vendor
Pisano
Year Launched
2016
Location
107 Cheapside, 9th Floor, London, England EC2V 6DN, GB
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English, Arabic, Spanish, Turisk
Users
Customer Support Agents, Customer Experience Managers, Marketing Managers, Sales Representatives
Industries Served
Banking, Insurance, Retail, Travel & Hospitality, Automotive
Tags
Customer Engagement, Customer Feedback, Instant Feedback, Customer Experience Management, Feedback Kiosks, Digital Forms, CX, Voice of Customer, Voice of Employee, Employee Engagement, Employee Feedback, Employee Experience Management, and EX

Pisano's In-App Market Place

Does Pisano have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), INR (₹), SGD ($), HKD ($), KRW (₩), RUB (₽), TRY (₺), ZAR (R)

Pros & Cons

  • 1. Omnichannel feedback capture, covering digital and physical environments
  • 2. Unified CX and EX support, enabling holistic experience management
  • 3. AI enhancements: Gen AI assistant and sentiment analytics .
  • 4. Enterprise-grade workflows, ticketing, escalations, and organizational alignment .
  • 5. Insight-rich reporting, real-time dashboards, journey mapping, and root cause tracking
  • 1. Enterprise complexity: broad capabilities may require expert deployment.
  • 2. Pricing information isn't publicly available—requires contact for quotes.
  • 3. English UI, though surveys themselves can be multi-language.
  • 4. Limited public details on pre-built integrations with popular enterprise systems.
  • 5. Potential learning curve with the full suite of modules.

Pisano's Support Options

Email Address

info@pisano.com

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