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About Planhat

Planhat is a customer platform from Planhat that helps commercial teams work better. It combines data integration, artificial intelligence, and collaboration tools so that teams can efficiently manage customer relationships. This platform supports a unified ecosystem for customer actions, enabling teams to drive engagement and performance. With real-time insights, reliable analytics, and customizable workflows, Planhat enables organizations to tailor their customer strategies effectively. Key capabilities: data integration artificial intelligence collaboration tools real-time analytics customizable workflows Best for: commercial teams that need to manage customer relationships effectively.

Planhat Details

Vendor
Planhat
Year Launched
2014
Location
Stockholm, Sweden
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, German, French, Spanish, Portuguese, Dutch, Swedish, Norwegian, Danish, Finnish, Italian, Russian, Chinese.
Users
Customer Success Teams, Sales Teams, Customer Support Teams, Product Teams
Industries Served
Technology, Software-as-a-Service (SaaS), E-commerce, Retail, Financial Services, Healthcare, Education, Telecommunications, Consulting, Media and Entertainment
Tags
Customer Success, Planhat

Planhat's In-App Market Place

Does Planhat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), SGD ($), SEK (kr), NOK (kr), DKK (kr), CHF (CHF), HKD ($), KRW (₩), BRL (R$), MXN ($), PLN (zł), RUB (₽), ZAR (R), TRY (₺)

Pros & Cons

  • Comprehensive Overview: Planhat provides a complete overview of sales briefings, planned activities, cross-department communication, and subscription insights, equipping users with all the necessary tools for excellent customer management.
  • Seamless Integration: Integration with various systems such as CRM, back office, Chargebee, Aircall, and NPS by Promotor is feasible and can be done within a reasonable timeframe.
  • Professional Communication: Communication with Planhat professionals is consistently great, ensuring smooth operations and support.
  • Internal Training Requirement: To achieve a faster implementation, internal training specific to the use case is required, which demands dedicated resources and time.

Planhat's Support Options

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