Platypus

Platypus, a veteran in the ISP billing software market, offers a comprehensive solution for automating various billing tasks. While its long-standing presence suggests reliability, the lack of recent updates and detailed information on its website raises some concerns. The software's core functionalities, including statement printing, credit card processing, and customer management, are essential for ISPs. However, the absence of a modern user interface and limited information about its integration capabilities with other tools and systems might be a drawback for some users. Platypus offers a tiered pricing structure based on the number of customer records. For new and existing lease customers, the pricing starts at $104/month for 250 records and goes up to $472/month for 10,000 records. For customers who purchased Platypus prior to 2005, the maintenance and support costs range from $83/month to $335/month based on the number of records. While the pricing structure might be competitive for smaller ISPs, larger ISPs with extensive customer bases might find it less cost-effective compared to other solutions. The deployment model for Platypus is primarily on-premise, requiring installation on a local server.