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Plecto

by Plecto · Since 2012
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorPlecto
Year launched2012
StatusActive
LocationHermodsvej 22, 8230 Aarhus, Denmark
Countries servedGlobal
Languages4
Integrations70+
Free tierN/A
Free trialYES
Contact salesYES

About Plecto

Plecto is a KPI management software from Plecto that helps boost support and sales teams' performance. It combines KPI visualization, employee engagement tools, and performance tracking so teams can easily monitor their metrics. Users can visualize their KPIs in real-time without needing BI experts or coding skills. With Plecto, all team KPIs are centralized, allowing for quick access and analysis. Additionally, it provides resources such as helpful guides, webinars, and ebooks to further aid users in maximizing their KPI management. Key capabilities: Help Center About Plecto Compare Plecto Ebooks and Webinars Getting Started Best for: sales and support teams that need to track and improve their performance metrics.

Plecto is a comprehensive KPI dashboard platform that stokes motivation by visualizing real-time data and encouraging friendly competition through gamification features. Designed for a wide variety of industries like sales, customer service, and eCommerce, it aggregates data from numerous sources—including CRM, helpdesk, and telephony systems—into a centralized dashboard accessible on desktops and mobile devices. Its user-friendly interface allows even non-technical staff to easily create, customize, and display dashboards that motivate teams, track performance, and identify growth opportunities instantly. This real-time visualization keeps teams focused, inspired, and aligned with organizational goals. The platform offers extensive integrations with over 100 systems, including SQL databases, Slack, Excel, and SSO options, providing a seamless data flow for comprehensive insights. It supports compatibility with Windows, Mac, Android, and iOS, ensuring that users can stay connected from any device. Core functionalities include real-time KPI updates, customizable dashboards, performance contests, notifications, and achievements — all designed to foster engagement and improve performance. Users can also leverage features like the spinning wheel, reward store, and personalized coaching modules, making performance management interactive and rewarding.

Pros & Cons

Pros
  • Excellent visual displays tailored to business needs
  • Real-time KPI tracking and performance visualization
  • Engaging gamification features that boost team motivation
  • Encourages team culture and competitiveness
  • Supports a wide range of metrics for customization
Cons
  • Delayed data updates by a few seconds or minutes
  • Difficult initial setup, even for tech-savvy users
  • Lacks workspace grouping features
  • Limited table report customization (e.g., quarterly/yearly grouping)

Features

Key features

Real-Time Dashboards

Instant updates of KPIs on TV screens or desktops to keep teams informed.

Gamification

Contests, rewards, and spinning wheels to motivate employees.

Custom KPIs

Easily build and tailor key performance indicators to specific needs.

Notifications

Instant alerts for performance milestones or issues.

Coaching & Training

Modules for employee development and personalized feedback.

Performance Contests

Friendly competitions to drive engagement.

Mobile Access

Monitor KPIs on-the-go via the mobile app

Additional features

Dynamic Dashboards

Filter visuals by employee or team to track individual contributions.

SQL Integrations

Connect directly to SQL databases for advanced data analysis.

Spinning Wheel & Reward Store

Incentivize with fun reward mechanisms.

Achievements & Notifications

Recognize milestones and keep teams updated.

Unlimited Dashboards & Data Sources

Customize as needed without restrictions.

Single Sign-On (SSO)

Secure login options for enterprise users.

Custom Themes & IP Restriction

Personalize and secure dashboards.

Excel Import/Export

Easily upload or extract data.

API Access

For advanced integrations.

Support & Onboarding

Dedicated customer success managers and extensive help resources.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Medium
USD 290/mo
billed monthly
Large
USD 450/mo
billed monthly

Countries & Languages

Global
Countries served
4
Interface languages
13
Billing currencies

Interface languages

🇪🇸 Español🇩🇰 Dansk🇩🇪 Deutsch🇬🇧 English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇩🇰DKK🇸🇪SEK🇳🇴NOK🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇭🇰HKD

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