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Plivo

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About Plivo

Plivo is a cloud communications platform from Plivo that provides voice and messaging capabilities. It includes APIs for SMS, voice calls, and two-way messaging so businesses can communicate effectively with their customers. Plivo supports global reach, offering local numbers in various countries, and high-quality voice calling. Additionally, it helps developers integrate communication solutions easily with its detailed documentation and SDKs. With features like call tracking, number masking, and conference calling, Plivo is suitable for companies looking to improve their communication strategies. Key capabilities: SMS APIs Voice APIs Call tracking Number masking Conference calling Best for: businesses that need reliable communication tools for customer engagement.

Plivo Details

Vendor
Plivo
Year Launched
Location
Headquarters Address: 1 Hallidie Plaza, Suite 915, San Francisco, CA 94102, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian
Users
Administrators, Developers, Customer Support Representatives, Sales Representatives, Marketing Managers, IT Managers
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, E-commerce, Travel, Hospitality, Media
Tags
Cloud Communication Platform, Voice API, SMS API, IVR, Voice Broadcasting, Call Tracking, Phone Verification, SIP Trunking, Messaging API, Video API, Programmable Voice, Programmable SMS, Global Coverage, Two-factor Authentication, Customer Support, Analytics

Plivo's In-App Market Place

Does Plivo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CNY (¥), INR (₹), AUD ($), CAD ($), SGD ($), HKD ($)

Pros & Cons

  • Easy to use API for quick integration
  • Scalable and reliable infrastructure for handling high volumes of calls and messages
  • Customizable features to suit specific business needs
  • Comprehensive documentation for smooth implementation
  • Global coverage for reaching customers worldwide
  • Competitive pricing compared to other cloud communication platforms.
  • Limited customization options for call flows and messaging campaigns
  • Difficult to integrate with certain CRM systems and third-party applications
  • Steeper learning curve for beginners and less tech-savvy users
  • Inconsistent call quality and occasional dropped calls reported by some users
  • Lacks advanced reporting and analytics features compared to other similar platforms

Plivo's Support Options

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