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Pollfish

by Pollfish · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorPollfish
Year launched2013
StatusActive
LocationNew York City 205 E. 42nd Street New York, NY 10017, USA
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About Pollfish

Pollfish is a market research software from Pollfish that provides survey advancement, owned audience insights, and 24/7 research support. It combines advanced AI technology with a large respondent pool to deliver actionable human insights for informed decision-making. Trusted by over 13,000 businesses, Pollfish offers the flexibility to create customized surveys that target specific demographics, ensuring high-quality data collection. Users can access real-time results and in-depth analytics to guide their strategies effectively. Key capabilities: survey creation audience targeting real-time analytics 24/7 support data quality assurance Best for: businesses and organizations that need reliable market research to drive product development and marketing strategies.

Pollfish is a comprehensive DIY market research platform designed to streamline the process of creating surveys and collecting data. It leverages a mobile-first approach to reach a vast audience, providing users with real-time responses from over 250 million consumers across more than 160 countries. The platform enables researchers to conduct market studies with a focus on agile data collection, ensuring high-quality insights through stringent quality checks to filter out unreliable responses. Pollfish's unique Random Device Engagement (RDE) technology facilitates organic respondent recruitment, allowing researchers to gather data from real consumers in a less biased manner compared to traditional survey panels. The user interface of Pollfish is designed for simplicity and ease of use, allowing users to create surveys quickly through an intuitive platform. Survey creation is divided into three sections, making it straightforward for users to select questions, implement advanced questionnaire logic, and perform A/B testing. The dashboard provides real-time results visibility, enabling users to track responses and engagement metrics as they come in. The platform also supports multiple languages, making it accessible to a global audience.

Pros & Cons

What users like
  • +Pollfish is a best platform for surveys it is easy to use. It is the best platform for the companies to do surveys.
  • +Easy of use, very good ui, nice analytics, very good pricing, great customer experience.
  • +The Pollfish platform is amazing. I love that you can easily design surveys and make them short but comprehensive to encourage users to provide thorough responses.
  • +The customer support team was very responsive on the chat and via email. I liked that Pollfish finds respondents and offers the ability to designate the age/industry/etc of desired respondents.
What users flag
  • I would prefer more skip logic options as programming is fairly limited.
  • In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.
  • The only thing i may dislike about this software is the fact that not all surveys are winners which means being disqualified from some.
  • The "other" button on/off switch was hard for me to find at first.

Features

Key features

Survey Creation
Users can create surveys quickly using templates and customizable questions. Pollfish offers a variety of survey templates that streamline the creation process, making it easier for users to gather the information they need.
A/B Testing
The platform allows users to conduct A/B tests to assess different survey approaches. Users can test different versions of their surveys to determine which performs better, optimizing data collection.
Real-Time Analytics
Users can view results and insights on a live dashboard. The dashboard provides immediate feedback on survey performance, allowing users to adjust their strategies as needed.
Global Reach
Access to a wide audience across over 160 countries. Pollfish’s extensive network enables users to conduct research in diverse markets, facilitating comprehensive insights.
Quality Checks
Rigorous quality control measures to filter out unreliable responses.Pollfish employs a system to detect and eliminate survey fraud, ensuring that the data collected is reliable and valid.

Additional features

Survey Templates
Pre-designed templates for easy survey creation. These templates guide users through the process, reducing the time required to develop surveys.
Multiple Audiences
Ability to target different demographics within a single survey. Users can set specific quotas and target multiple demographics, allowing for richer data insights.
24/7 Customer Support
Accessible support via live chat and email. Pollfish provides around-the-clock assistance to help users with any challenges they face while using the platform.
Multi-Language Support
Surveys can be conducted in various languages. This feature broadens the reach of surveys, making them accessible to non-English speaking respondents.
Data Quality Assurance
Systematic checks to maintain high-quality data standards. Pollfish continuously monitors survey responses to eliminate fraudulent entries and ensure data integrity.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChineseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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