About POSitive GEM
POSitive GEM is a point of sale (POS) software from POSitive Software designed for retail environments. It includes inventory management, sales reporting, and customer relationship management features so users can effectively track sales and manage inventory. The software supports various payment methods, making transactions efficient. Additional functionalities include employee management tools and a user-friendly interface that caters to both novice and experienced users. POSitive GEM is adaptable for various retail settings, from small businesses to larger retail chains. Key capabilities: inventory management sales reporting customer relationship management employee management multi-payment support Best for: retail businesses that need comprehensive sales and inventory control.
POSitive GEM is a niche, full-featured POS + inventory + retail/ERP-type solution tailored specifically for garden centers, nurseries and other “green industry” retailers. It stands out by combining point-of-sale checkout, inventory management (with botanical name search, SKU tracking, serialized items, multi-site/bins/stores), purchase orders, seasonal re-ordering, barcode price-label printing, customer management and loyalty, and back-office reporting — all in one integrated system. For garden retailers with complex inventories (plants, goods, services, multi-location stock), GEM offers flexibility and powerful control that general-purpose POS systems often lack. On the downside, GEM’s pricing isn’t publicly listed, which complicates budgeting. Support is US-based 8 AM–4 PM PST, potentially inconvenient for users outside North America. The interface and software architecture reflect its long legacy — some users report occasional glitches or issues after upgrades, and the software appears English-only, which might limit use in non-English markets. Also, there’s no visible in-app marketplace for add-ons, and integrations beyond the provided API likely need custom work.
Pros & Cons
- Comprehensive all-in-one system combines POS, inventory, customer management, and reporting for garden centers
- Supports complex inventory tracking including serialized items, kits, and multi-location stock
- Tailored for garden and nursery industries with botanical name search and seasonal reordering
- Integrated customer loyalty and promotional tools enhance marketing and repeat sales
- Advanced reporting provides actionable insights into stock, sales, and financials
- User interface may feel outdated compared to modern cloud POS systems
- Requires on-premise installation, limiting remote access flexibility
- Not optimized for industries outside horticulture or garden retail
- Some users report occasional glitches after software upgrades
- Interface complexity may require training for new staff
Features
Key features
Track and manage unlimited inventory items including hard goods, soft goods, services, and labor
Monitor stock levels with backorders, negative levels, kits, packages, size/color matrix, and serialized items
Manage stock across multiple sites, stores, beds, and bins
Handle sales, quotes, orders, service, and invoicing seamlessly
Generate barcoded price labels for products efficiently
Create and track purchase orders with seasonal reordering and waste control
Maintain customer information, track purchases, and manage relationships
Implement loyalty programs and marketing campaigns
Manage user access, roles, and permissions
Generate reports on sales, stock, customers, employees, and suppliers
Connect with external systems and integrations
Additional features
Track plants and products accurately by SKU, common or botanical name
Maintain accurate stock levels and manage shortages
Sell products as kits or bundled packages
Track individual items with unique serial numbers
Monitor inventory across different stores and warehouses
Process sales, quotes, service orders, and invoices
Print professional barcode labels for products
Automate purchasing and stock replenishment
Store and manage detailed customer information
Reward customers and drive repeat sales
Control access levels and responsibilities
Monitor sales, stock, taxes, profits, employees, and suppliers
Enable connections to other systems for enhanced functionality
Pricing
Countries & Languages
Interface languages
Billing currencies
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About POSitive GEM
POSitive GEM is a point of sale (POS) software from POSitive Software designed for retail environments. It includes inventory management, sales reporting, and customer relationship management features so users can effectively track sales and manage inventory. The software supports various payment methods, making transactions efficient. Additional functionalities include employee management tools and a user-friendly interface that caters to both novice and experienced users. POSitive GEM is adaptable for various retail settings, from small businesses to larger retail chains. Key capabilities: inventory management sales reporting customer relationship management employee management multi-payment support Best for: retail businesses that need comprehensive sales and inventory control.
POSitive GEM Details
POSitive GEM's In-App Market Place
Does POSitive GEM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), NZD (NZ$), JPY (¥), CNY (¥)
Pros & Cons
- Comprehensive all-in-one system combines POS, inventory, customer management, and reporting for garden centers
- Supports complex inventory tracking including serialized items, kits, and multi-location stock
- Tailored for garden and nursery industries with botanical name search and seasonal reordering
- Integrated customer loyalty and promotional tools enhance marketing and repeat sales
- Advanced reporting provides actionable insights into stock, sales, and financials
- User interface may feel outdated compared to modern cloud POS systems
- Requires on-premise installation, limiting remote access flexibility
- Not optimized for industries outside horticulture or garden retail
- Some users report occasional glitches after software upgrades
- Interface complexity may require training for new staff
POSitive GEM's Support Options
Email Address
support@gopositive.comContact
866-368-2266POSitive GEM's Alternatives
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