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Possier

by Possier · Since 2022
No reviews yet
Active1+ countriesCloud
Quick facts
VendorPossier
Year launched2022
StatusActive
LocationNo 34, Marutham Street, Fathima Nagar Valasaravakkam, Chennai 600087
Countries served1+
Languages1
Integrations7+
Free tierN/A
Free trialN/A
Contact salesYES

About Possier

Possier is a restaurant management software from Possier that supports restaurant owners in improving customer satisfaction and competitive positioning. It provides features such as a success story repository, an 'About Us' section, various restaurant types, a contact us portal, and a day-free trial, so users can evaluate the platform's effectiveness. The software is designed to help restaurant owners showcase their success stories and connect with potential customers. Additionally, Possier offers insights into different restaurant types to cater to diverse culinary needs. Key capabilities: Success story repository Contact management Restaurant type categorization Day free trial User support resources Best for: restaurant owners that need a comprehensive management solution for improving operational efficiency and customer engagement.

Possier is a powerful, modern Restaurant POS and Management platform designed to serve as the "central nervous system" for food and beverage businesses, from QSRs to multi-chain franchises. Its biggest strengths lie in its Hybrid POS system, which guarantees continuous operation even offline, and its deep integration with third-party delivery aggregators for centralized online order management and reconciliation. Coupled with a 24/7 support structure and a comprehensive suite of features—including centralized CRM, AI-based upselling, and robust inventory management—Possier is a high-value, all-in-one solution. However, its primary focus is currently the Indian market, and the lack of transparent, published pricing on its main site may deter some potential international customers seeking quick sign-up. It is an excellent choice for restaurant owners looking for a single, integrated, and resilient platform to scale their operations and control both in-store and online sales.

Pros & Cons

Pros
  • Offers comprehensive, friendly, and instant customer support around the clock.
  • Provides centralized menu management and detailed reconciliation with major delivery platforms
  • Central nervous system connecting billing, kitchen, inventory, CRM, and marketing on a single platform.
  • It ensures operations continue without interruption during internet or hardware failure.
Cons
  • The extensive feature set is overwhelming for very small, single-location establishments.
  • Primarily focused on the Indian market
  • Limited integration options with other software or services

Features

Key features

Hybrid POS with Fallback System

Allows the billing system to operate efficiently and take orders even when the internet connection is down, ensuring zero business interruption.

Deep Third-Party Aggregator Integration

Provides a central dashboard to manage and reconcile orders, menus (including pricing and stock updates), and commissions from platforms like Swiggy, Zomato, and Dunzo.

Admin/Owner Mobile App

Enables restaurant owners and managers to monitor live sales, Kitchen Order Tickets (KOTs), cancellations, modified bills, and feedback across multiple outlets in real time from anywhere.

Comprehensive Inventory & Procurement Module

Manages the entire inventory lifecycle, including purchase order management (PO), Goods Received Notes (GRN), supplier invoice tracking, stock transfers, and purchase returns.

Centralized CRM & Loyalty Program

Manages customer data, purchase history, and feedback in one place, allowing for easy creation of customized loyalty programs, wallet/cashback options, and targeted SMS/Email marketing campaigns.

AI-Based Upsell and Cross-Sell

Uses an AI recommendation engine to suggest relevant items to cashiers and captains based on customer preferences and order history to boost average order value.

Central/Franchise Management

Provides centralized administration for multi-outlet chains and franchises, allowing for performance tracking, custom item pricing, and streamlined stock transfers between locations.

Additional features

Billing POS (Hybrid/Offline)

Allows fast, error-free billing operations using keyboard or touch screen, capable of functioning even without internet.

Order Management

Supports all order types: Dine-in, Takeaway, Delivery, Party orders, Advance orders, and Online orders.

Menu Management

Centralized system to update prices, categories, modifiers, and add-ons across all platforms simultaneously.

Aggregator Reconciliation

Tool to match sales data between the POS and third-party delivery platforms, detailing commission rates and final amounts due.

E-Bill/Payment Links

Ability to send digital bills and payment links via SMS and email to customers.

Cloud Dashboard

Web and mobile-web access for management and reporting from any location.

QR Code Table Ordering

Enables customers to place orders directly by scanning a QR code at their table.

Captain / Waiter App

Mobile app for staff to take orders, send KOTs to the kitchen, and receive food-ready notifications.

Token Management Module

Notifies customers when their orders are ready via sound alerts and token displays.

Kitchen Display System (KDS)

Digital screens that display KOTs, organized by category or cuisine, with item-wise color-coded timers to notify staff of preparation delays.

Feedback Module

Integrated Customer Data Platform (CDP) to capture feedback at an item or order level for continuous business process optimization.

Wallet and Cashback Module

Enables customers to make orders and pay directly using a digital wallet with cashback incentives.

Subscription Management

Allows the creation of custom subscription plans, sets durations, pricing, and sends alerts on dispatch dates and expiry.

Online Ordering System

Commission-free platform for restaurants to launch their own branded website or mobile application.

Delivery Partner App

Application for delivery personnel with access to Google Maps for navigation, live order updates, and payment settlement tracking.

Live Order Tracking

Provides customers with real-time updates on their order progress from the restaurant to their location.

Google Business Profile (GBP) Management

AI-powered agents assist in managing reviews, updating menus, and posting offers on the restaurant’s Google Business Profile.

Outlet Level Sales Comparison Report

Compares sales data across multiple restaurant branches to identify performance variations.

Menu Engineering Report

Analyzes the profitability and popularity of menu items to optimize the menu and pricing strategy.

Daily Profit & Loss (P&L) Report

Tracks revenue, costs, and profit daily for immediate financial insight.

Stock Transfers & Variance Report

Tracks inventory movement between outlets and identifies any discrepancies in stock levels.

Inventory Report

A comprehensive overview of inventory levels, quantities, costs, and usage rates to minimize waste.

Production & Production Plan Report

Tracks the production of menu items, including costs and wastage, to optimize production processes.

Indent & Purchase Report

Tracks the requesting and purchasing of inventory items to improve procurement processes and cost savings.

Purchase Price Analysis Report

Compares item purchase prices between different suppliers to identify opportunities for cost reduction.

Anti-Theft Report

Identifies and tracks incidents of theft or fraud (pilferage) within the restaurant.

Recipe Costing/Management

Allows for setting up perfect recipe plans to control the cost incurred for producing finished items.

Multi-Store Management

Get sales data for multiple stores and brands in a single admin dashboard.

Customer Data Capture

Captures customer contact information and order history through various touchpoints (POS, Captain App, QR code).

Petty Cash Management

Allows cashiers to report and manage petty cash during shifts, including detailed transaction records.

Employee Management

Features for tracking employee sales, incentives, and potentially clock-in/out (inferred from payroll/employee features on comparison sites).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

India

Interface languages

English

Billing currencies

🇮🇳INR

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