Predictive Power Dialer logo

Predictive Power Dialer

0(0 reviews)
Software Status:Active

About Predictive Power Dialer

Predictive Power Dialer is a communication software from InterCloud9 that focuses on improving outbound calling efficiency. It combines predictive dialing, call analytics, and lead management so users can maximize their time spent on calls. The software allows for automated dialing based on algorithms that predict when agents will be available, increasing the number of successful connections. Additionally, it provides real-time reporting and insights into call performance to support data-driven decision-making. Key capabilities: predictive dialing call analytics lead management real-time reporting campaign management Best for: sales teams that need to increase productivity and call engagement.

Predictive Power Dialer Details

Vendor
InterCloud9
Year Launched
2004
Location
United States
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian
Users
Sales Representatives, Customer Service Agents, Telemarketers, Call Center Managers, Business Development Managers.
Industries Served
Telemarketing, Call Centers, Sales Teams, Customer Support, E-commerce, Real Estate, Insurance, Healthcare, Financial Services, Marketing, Education, Travel, and any business requiring outbound calling solutions.
Tags
Auto Dialer, Predictive Dialer, Outbound calling, Sales, Call center, CRM integration, Telemarketing, Contact management, Call tracking, Lead management.

Predictive Power Dialer's In-App Market Place

Does Predictive Power Dialer have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), CNY (¥), INR (₹), SEK (kr), MXN ($), NZD ($), ZAR (R), SGD ($), HKD ($), NOK (kr), KRW (₩), TRY (₺), RUB (₽), BRL (R$)

Pros & Cons

  • Ease of Use: The software is designed to be user-friendly, even for those with limited technical expertise.
  • Cloud-Based: Accessible from anywhere with an internet connection, offering flexibility.
  • Predictive Dialing: Automatically dials numbers, increasing agent productivity.
  • Integrated CRM: Seamlessly integrates with CRM systems for efficient lead management.
  • Real-time Reporting: Provides valuable insights into agent performance and call metrics.
  • Call Recording: Allows for quality assurance and training purposes.
  • Call Monitoring: Enables supervisors to monitor agent performance and provide feedback.
  • Caller ID Verification: Improves call connect rates and reduces spam flags.
  • Answering Machine Detection: Automatically disconnects calls to answering machines, saving time.
  • DNC List Scrubbing: Avoids calling numbers on the Do Not Call list, ensuring compliance.
  • Limited User Reviews: There is only one review available on Capterra, which may not provide a comprehensive picture of the software's performance.
  • Customer Support Hours: The phone support ends at 7 PM, which might be inconvenient for some users.
  • Pricing: While the starting price is relatively low, it's important to consider the additional costs that may arise, such as usage fees or premium features.
  • Scalability: It's unclear how well the software scales for large call centers with high-volume needs.

Predictive Power Dialer's Support Options

Predictive Power Dialer's Alternatives