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Press'nXPress

by Press'nXPress · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorPress'nXPress
Year launched2018
StatusActive
Location675 Cochrane Dr, Markham, Ontario L3R 0B8, CA
Countries servedGlobal
Languages10
Integrations2+
Free tier
Free trial
Contact salesYES

About Press'nXPress

Press'nXPress is a feedback platform from Press'nXPress that captures customer use insights in real-time. It includes PXP Retail, PXP Hospitality, and PXP Restaurant, so businesses can understand customer sentiments as they occur. This platform also supports PXP Healthcare and PXP Property & Facility, enabling diverse industries to gather actionable feedback instantaneously. By using customer insights, organizations can improve service delivery and operational efficiency. Press'nXPress helps businesses make informed decisions through constant engagement with their clientele. Key capabilities: PXP Retail PXP Hospitality PXP Restaurant PXP Healthcare PXP Property & Facility Best for: businesses that need to capture immediate customer feedback for service improvement.

Press'nXPress by Press'nXPress is a comprehensive customer experience management platform designed to capture and analyze real-time feedback from customers. Its primary goal is to enhance operational efficiency and customer satisfaction by integrating feedback collection with actionable insights. Key features include customizable feedback requests, predictive analytics, emotion detection, and various hardware and software solutions for seamless data collection and analysis. \#### User Interface and Ease of Use The user interface of Press'nXPress is designed with simplicity and efficiency in mind. The platform features a clean, intuitive dashboard that allows users to easily navigate through different functions. The main dashboard provides quick access to feedback analytics, trend predictions, and real-time alerts. Design elements such as drag-and-drop functionality and customizable widgets enhance usability, making it straightforward for users to configure settings and access insights. The touchless feedback kiosks, like TouchfreeXPress, are particularly notable for their ease of use, enabling customers to provide feedback without physical interaction, thus minimizing friction and improving response rates. \#### Functionality and Features Press'nXPress excels in offering a robust set of functionalities tailored for real-time customer feedback management.

Pros & Cons

What users like
  • +Comprehensive real-time feedback collection and analysis.
  • +Innovative features like emotion detection and predictive analytics.
  • +Intuitive user interface and ease of use.
  • +Strong customer support and extensive resources.
What users flag
  • potentially high cost for smaller organizations.
  • May require initial setup and integration time.

Features

Key features

Press'nXPress Platform
Feedback Collection
Hardware
Software
Analytics
Alerts
Trend & Prediction
Emotion Detection
Simple Feedback Collectors
TouchfreeXPress
Insights
Employee Experience

Additional features

Press'nXPress Platform Feedback Collection Hardware Software Analytics Alerts Trend & Prediction Emotion Detection Simple Feedback Collectors TouchfreeXPress Insights Actionable Insights Visualization Employee Experience Solutions Across Industries PXP Retail PXP Hospitality PXP Restaurant PXP Healthcare PXP Property & Facility PXP Transportation Deskless Employee Deployment and Support Pilot Deployment Customer Success Team Newsletter Subscription

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇷🇺RUB

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